Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
It’s loading ok for me right now, but I’m a Key 3 Delegate, so that might not be indicative of overall functionality. Have you tried from a private browsing/incognito mode window? I know sometimes plugins have interacted poorly with Scoutbook and SB+, so I’m wondering if that’s part of the issue.
To be clear, the payments log is not tied to the registration/renewal site for national. It looks only contains manually entered data from the unit. So, if the question is whether you renewed your Scouting America registration, you probably need to check your my.scouting account to see what your renewal status is, or ask one of the unit Key 3 to check the roster data at my.scouting. (Not that this changes whether there’s an issue with the My Account page functionality, just noting where the renewal data actually lives.)