# Text Function is not working in ScoutBook

**URL:** <https://discussions.scouting.org/t/text-function-is-not-working-in-scoutbook/502644>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Tags:** scoutbook\
**Created:** [July 19, 2025, 12:54pm UTC](https://discussions.scouting.org/t/text-function-is-not-working-in-scoutbook/502644 "2025-07-19T12:54:57Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![DonaldSwibes](https://avatars.discourse-cdn.com/v4/letter/d/45deac/32.png) [@DonaldSwibes](https://discussions.scouting.org/u/DonaldSwibes)\
**Post date:** [July 19, 2025, 12:54pm UTC](https://discussions.scouting.org/t/text-function-is-not-working-in-scoutbook/502644/1 "2025-07-19T12:54:57Z")

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The text function is not working in Scoutbook. It is sending an email instead.

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [July 19, 2025, 1:31pm UTC](https://discussions.scouting.org/t/text-function-is-not-working-in-scoutbook/502644/2 "2025-07-19T13:31:21Z")

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@DonaldSwibes - i just tested this and i successfully received a text message from scoutbook and an email copy of the text. In order to receive the sms the folks will need to validate their cell number.

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**Author:** ![DonaldSwibes](https://avatars.discourse-cdn.com/v4/letter/d/45deac/32.png) [@DonaldSwibes](https://discussions.scouting.org/u/DonaldSwibes)\
**Post date:** [July 19, 2025, 2:00pm UTC](https://discussions.scouting.org/t/text-function-is-not-working-in-scoutbook/502644/3 "2025-07-19T14:00:20Z")

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We have used this for over two years. When did this change?

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [July 19, 2025, 3:36pm UTC](https://discussions.scouting.org/t/text-function-is-not-working-in-scoutbook/502644/4 "2025-07-19T15:36:40Z")

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@DonaldSwibes -

 ![image](https://global.discourse-cdn.com/scouting/original/3X/f/9/f9f3134db7eef0eba4957e1050cebbabf09e61c0.png)

I would also ask if the people involved are able to receive other texts outside of scoutbook. The system worked for me so it may well be a carrier or user issue.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [July 19, 2025, 5:00pm UTC](https://discussions.scouting.org/t/text-function-is-not-working-in-scoutbook/502644/5 "2025-07-19T17:00:15Z")

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Also - carriers are getting rid of the SMS option for texts

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**Author:** ![Matt.Johnson](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matt.johnson/32/23672_2.png) [@Matt.Johnson](https://discussions.scouting.org/u/Matt.Johnson)\
**Post date:** [July 21, 2025, 12:19am UTC](https://discussions.scouting.org/t/text-function-is-not-working-in-scoutbook/502644/6 "2025-07-21T00:19:29Z")

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> [@DonaldSwibes](#):
>
> We have used this for over two years. When did this change?

Those who have received it must have validated their number as that requirement goes back at least 6 years.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [July 28, 2025, 12:20am UTC](https://discussions.scouting.org/t/text-function-is-not-working-in-scoutbook/502644/7 "2025-07-28T00:20:25Z")

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