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Transfer scout missing from Scout Book of new Pack

I had a scout transfer from another Pack our pack and she was in my roster 2 weeks ago but now is missing from Scout Book. She is in myscouting.org roster. Can you help me?

look at my account > my connections > do you see Scout there? Can you modify membership?

No she is not on my connections.

can you get the BSA# from myscouting and post it here please

Yes her # is 13536673

pack 567 is your pack?

Yes that is correct.

ok I set her to sync overnight - I think your recharter Might have got her or something. If not fixed in morning we will go to phase 2

Ok thank you so much for your help.