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Transfering between CUB and TROOP with MY.Scouting.org Error

Hello, I successfully transferred 2 scouts into the new Troop they are crossing over to; however whenever I try to transfer my son; I get the following error:

Bad Request: The parentguardian memberId is invalid - pgMemberId: undefined

What and where do I have to edit to allow the transfer

talk to council I think

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