# Transfers added as New Scouts **URL:** \ **Category:** Using Scoutbook & Scoutbook Plus\ **Created:** [August 26, 2021, 11:28pm UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948 "2021-08-26T23:28:57Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![TrishaCheek](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@TrishaCheek](https://discussions.scouting.org/u/TrishaCheek)\ **Post date:** [August 26, 2021, 11:28pm UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/1 "2021-08-26T23:28:57Z")
Hi! New Pack CC here. I sent in two transfer Scouts to be processed by our Council and they mistakenly created new accounts for them. Both Scouts now have two accounts with two different BSA numbers, and I only have access to the new “blank” accounts. How can I go about fixing this? Thank you! ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [August 26, 2021, 11:51pm UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/2 "2021-08-26T23:51:12Z")
Where they from another Council? What are the BSA #'s - we just need numbers - not names ---
**Author:** ![JosephCohen1](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@JosephCohen1](https://discussions.scouting.org/u/JosephCohen1)\ **Post date:** [August 27, 2021, 12:41am UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/3 "2021-08-27T00:41:44Z")
When we moved to a new council I was given a new BSA ID and added as a new scout instead of them just moving my membership to the new council. Is it possible to merge my accounts? I already added them both to my my.scouting account and one is set as primary but I am wondering if they can be merged completely. My old ID is 134645245 and the new one is 136165351. I would rather keep the old ID as long as all of my advancements can be merged over to it. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [August 27, 2021, 12:48am UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/4 "2021-08-27T00:48:04Z")
@JosephCohen1 this is fixed - you have to keep the new MID - they are isolated to councils - but SB accounts are merged ---
**Author:** ![JosephCohen1](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@JosephCohen1](https://discussions.scouting.org/u/JosephCohen1)\ **Post date:** [August 27, 2021, 12:48am UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/5 "2021-08-27T00:48:45Z")
YAY! Thank you so much! ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [August 27, 2021, 12:51am UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/6 "2021-08-27T00:51:04Z")
@JosephCohen1 one odd thing his Tiger was completed 2017-12-11 - but never marked approved - honestly does not matter but if you want it talk to unit to add it or council ---
**Author:** ![TrishaCheek](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@TrishaCheek](https://discussions.scouting.org/u/TrishaCheek)\ **Post date:** [August 27, 2021, 2:46am UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/7 "2021-08-27T02:46:46Z")
Hi! Yes, they were from another council. Here’s the stats: Old council - National Captial Area Council New council - Greater Wyoming-Longs Peak Old BSA #136697253 Webelo New BSA#13862034 Old BSA#136697200 Bear New BSA#137307413 There should be old advancement/rank info on the old accounts that we’d like to keep. Thank you! ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [August 27, 2021, 11:54am UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/8 "2021-08-27T11:54:08Z")
@TrishaCheek these 2 are fixed for you ---
**Author:** ![TrishaCheek](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@TrishaCheek](https://discussions.scouting.org/u/TrishaCheek)\ **Post date:** [August 27, 2021, 5:12pm UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/9 "2021-08-27T17:12:50Z")
Outstanding! Thank you! ---
**Author:** ![MichaelHobson1](https://avatars.discourse-cdn.com/v4/letter/m/839c29/32.png) [@MichaelHobson1](https://discussions.scouting.org/u/MichaelHobson1)\ **Post date:** [August 27, 2021, 9:45pm UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/10 "2021-08-27T21:45:24Z")
I have the same issue going on in my pack. 11872444 and 11867376 are the numbers. Also the parent is saying that he lost access to log in to SB. Could this be related? Thanks so much! ---
**Author:** ![DavidDiaz1](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@DavidDiaz1](https://discussions.scouting.org/u/DavidDiaz1)\ **Post date:** [August 28, 2021, 5:41pm UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/11 "2021-08-28T17:41:24Z")
Sir, I am having the same issue with one of my new transfer cub scouts as well. Old Council: Alabama-Florida Council New Council: Transatlantic Council Old BSA # is 135557125 New BSA # is 13847668 Is there something we could have done to prevent this from happening? Thank you for any help you can give me. ---
**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\ **Post date:** [August 28, 2021, 5:52pm UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/12 "2021-08-28T17:52:39Z")
> [@DavidDiaz1](#): > > Is there something we could have done to prevent this from happening? There’s no guarantee, but I have found that manually transferring in the scout using Scoutbook, then updating Scoutbook address info for scout and parent to match the new address listed on the transfer application, together with making sure emails and birthdates all match the transfer application, and including the existing BSA ID on the transfer application tends to reduce issues. ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [August 28, 2021, 6:12pm UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/13 "2021-08-28T18:12:30Z")
@MichaelHobson1 I was able to merge the Cub Scout’s Scoutbook accounts. However, I could not find a log in for the parent. ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [August 28, 2021, 6:14pm UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/14 "2021-08-28T18:14:36Z")
@DavidDiaz1 I have merged the Scout’s Scoutbook accounts. ---
**Author:** ![DavidDiaz1](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@DavidDiaz1](https://discussions.scouting.org/u/DavidDiaz1)\ **Post date:** [August 28, 2021, 6:21pm UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/15 "2021-08-28T18:21:29Z")
Jennifer, Thank you! The den leader is very grateful! I will try to follow Charley’s recommendation once we figure out how to transfer in the cub’s siblings. ---
**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\ **Post date:** [August 28, 2021, 6:46pm UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/16 "2021-08-28T18:46:51Z")
> [@DavidDiaz1](#): > > once we figure out how to transfer in the cub’s siblings Various help docs for the transfer tools. **ETA:** Please note that the Scoutbook transfer tool does not file an official transfer, and filing a transfer form with the council is still necessary. > **[Transferring from Another Unit - Scoutbook Knowledge Base](https://help.scoutbook.scouting.org/knowledge-base/transferring-from-another-unit-sb/)** > > Transferring units There are several different tools available to transfer scouts (and sometimes adults).  Using one of the online transfer tools is the most efficient way to transfer a Scout (or adult) from one unit to another. A paper... [https://help.scoutbook.scouting.org/knowledge-base/transferring-a-scout-between-units-sb/](https://help.scoutbook.scouting.org/knowledge-base/transferring-a-scout-between-units-sb/) > **[How to Transfer Advancements from a Previous council - Scoutbook Knowledge Base](https://help.scoutbook.scouting.org/knowledge-base/how-to-add-advancements-from-a-previous-council/)** > > For information on how to transfer a Scout between units in the same council, see the information here. Transfer A Scout From Another Unit/Council To transfer between councils, Please see the guide here. ---
**Author:** ![MichaelHobson1](https://avatars.discourse-cdn.com/v4/letter/m/839c29/32.png) [@MichaelHobson1](https://discussions.scouting.org/u/MichaelHobson1)\ **Post date:** [August 28, 2021, 8:10pm UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/17 "2021-08-28T20:10:03Z")
Thank you for the help! The strange thing is that SB is still showing two profiles for this Scout, but now they both have the same BSA ID. How do I remove the second profile? Thanks in advance for the help! Mike ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [August 28, 2021, 8:14pm UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/18 "2021-08-28T20:14:19Z")
@MichaelHobson1 Go to the Scout’s Membership page in Scoutbook and add a date ended to his pack membership. ---
**Author:** ![MichaelHobson1](https://avatars.discourse-cdn.com/v4/letter/m/839c29/32.png) [@MichaelHobson1](https://discussions.scouting.org/u/MichaelHobson1)\ **Post date:** [August 28, 2021, 8:16pm UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/19 "2021-08-28T20:16:07Z")
Does it matter which profile I add the date ending to? ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [August 28, 2021, 8:17pm UTC](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948/20 "2021-08-28T20:17:03Z")
Yes, you want to keep the membership in the Tiger Den. End the Pack Membership. [Next page](https://discussions.scouting.org/t/transfers-added-as-new-scouts/246948.md?page=2)