Troop Admin position expired

Our Comm. Sec. has had full access to our SB account so that she can send msgs to parents and manage our calendar. All of a sudden she lost that access. She can still access her SB account and has sent me a screen shot showing me that her position has expired. I have tried to search for her in SB with no luck. I have tried to search for her using her first snd last names, both of her email addresses and her BSA ID. What do you suggest i do to reinstate her as an admin? Her BSA no. is 12746816

This individual is not registered with the BSA. You will need to register her in order for her to be a Troop Admin.

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