# Troop Forum reports "Oops! That page doesn't exist or is private"

**URL:** <https://discussions.scouting.org/t/troop-forum-reports-oops-that-page-doesnt-exist-or-is-private/374767>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [August 29, 2023, 2:51am UTC](https://discussions.scouting.org/t/troop-forum-reports-oops-that-page-doesnt-exist-or-is-private/374767 "2023-08-29T02:51:53Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![FrankChance](https://avatars.discourse-cdn.com/v4/letter/f/e9c0ed/32.png) [@FrankChance](https://discussions.scouting.org/u/FrankChance)\
**Post date:** [August 29, 2023, 2:51am UTC](https://discussions.scouting.org/t/troop-forum-reports-oops-that-page-doesnt-exist-or-is-private/374767/1 "2023-08-29T02:51:53Z")

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Our troop would like to use our troop forum in scoutbook (accessed from “Troop Forum” link on our troop page). When I click on the link, I see the forum and a post that I created last year. When a parent tested this same link while logged into Scoutbook, he gets “Oops! That page doesn’t exist or is private”.

How can I (or someone with the appropriate permissions) enable the forum for parents? When I go to the forum, I see the title “Council 053 - Troop 0308B (130690)”.

We are both working with Windows desktops, using Edge / Chrome browsers.

I am SB User ID: 9293471 BSA Member ID: 12462672

The parent who is testing and cannot see our forum is SB User ID: 12152985, BSA Member ID: 14031178. This parent can see our troop calendar, send message to troop leaders, etc.

Thanks!  
Frank  
Troop 308.

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**Author:** ![FrankChance](https://avatars.discourse-cdn.com/v4/letter/f/e9c0ed/32.png) [@FrankChance](https://discussions.scouting.org/u/FrankChance)\
**Post date:** [August 29, 2023, 3:06am UTC](https://discussions.scouting.org/t/troop-forum-reports-oops-that-page-doesnt-exist-or-is-private/374767/2 "2023-08-29T03:06:52Z")

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Note - we just found the somewhat-hidden option in internet advancement to “SYNC UNIT MEMBERS” for the private unit forum. We tried that, and waited 5 minutes, but the testing parent still cannot see our troop forum. To others who are looking for this option:

- [Internet Advancement](http://advancements.scouting.org/settings)
- scroll down to “Units settings - troop abc” in right pane
- On line that says “GO TO PRIVATE UNIT FORUM” click on the right arrow “\>” at end of line.
- This opens a drop-down menu with option to “SYNC UNIT MEMBERS”.

-Frank.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [August 29, 2023, 1:52pm UTC](https://discussions.scouting.org/t/troop-forum-reports-oops-that-page-doesnt-exist-or-is-private/374767/3 "2023-08-29T13:52:07Z")

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Unit forums have never worked even near right - and likely never will - new members do not come in - old members do not drop -

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**Author:** ![Matt.Johnson](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matt.johnson/32/23672_2.png) [@Matt.Johnson](https://discussions.scouting.org/u/Matt.Johnson)\
**Post date:** [August 29, 2023, 6:15pm UTC](https://discussions.scouting.org/t/troop-forum-reports-oops-that-page-doesnt-exist-or-is-private/374767/4 "2023-08-29T18:15:34Z")

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> [@DonovanMcNeil](#):
>
> - and likely never will

It would be nice to have fixing them on the backlog as it is a nice idea.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [August 29, 2023, 6:27pm UTC](https://discussions.scouting.org/t/troop-forum-reports-oops-that-page-doesnt-exist-or-is-private/374767/5 "2023-08-29T18:27:50Z")

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It is on the backlog - but the adoption was under 1% of units if I recall - so that puts an ROI on it

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [August 29, 2023, 6:54pm UTC](https://discussions.scouting.org/t/troop-forum-reports-oops-that-page-doesnt-exist-or-is-private/374767/6 "2023-08-29T18:54:15Z")

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But just think about how much a unit forum will be worth if you hang onto it

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**Author:** ![FrankChance](https://avatars.discourse-cdn.com/v4/letter/f/e9c0ed/32.png) [@FrankChance](https://discussions.scouting.org/u/FrankChance)\
**Post date:** [August 31, 2023, 2:59pm UTC](https://discussions.scouting.org/t/troop-forum-reports-oops-that-page-doesnt-exist-or-is-private/374767/7 "2023-08-31T14:59:34Z")

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Hi All - Thank you for the fast replies.

If unit forums in Scoutbook are a no-go, what are troops using instead? A colleague of mine said his troop uses a private Facebook group, but about 1/3rd of our parents are not on Facebook (or not active). If we set up a google group, then we are maintaining two sets of email addresses, dropping/adding people, etc. We are looking for a low-maintenance solution…

thanks!  
-Frank.

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [August 31, 2023, 3:02pm UTC](https://discussions.scouting.org/t/troop-forum-reports-oops-that-page-doesnt-exist-or-is-private/374767/8 "2023-08-31T15:02:13Z")

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@FrankChance - I think the best approach is to bring this up at a roundtable and see what the local population is doing

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [September 7, 2023, 3:02pm UTC](https://discussions.scouting.org/t/troop-forum-reports-oops-that-page-doesnt-exist-or-is-private/374767/9 "2023-09-07T15:02:34Z")

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