# Two accounts duplicate

**URL:** <https://discussions.scouting.org/t/two-accounts-duplicate/490133>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Created:** [May 14, 2025, 2:05am UTC](https://discussions.scouting.org/t/two-accounts-duplicate/490133 "2025-05-14T02:05:49Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![BradleyStrunk](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@BradleyStrunk](https://discussions.scouting.org/u/BradleyStrunk)\
**Post date:** [May 14, 2025, 2:05am UTC](https://discussions.scouting.org/t/two-accounts-duplicate/490133/1 "2025-05-14T02:05:49Z")

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User has two accounts. Could you please help to merge? 14475294  
Their e-mail is (_removed by Moderator_)

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [May 14, 2025, 11:47am UTC](https://discussions.scouting.org/t/two-accounts-duplicate/490133/2 "2025-05-14T11:47:18Z")

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@BradleyStrunk does the user want the Email username or the Sign in with Google?

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**Author:** ![BradleyStrunk](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@BradleyStrunk](https://discussions.scouting.org/u/BradleyStrunk)\
**Post date:** [May 14, 2025, 3:43pm UTC](https://discussions.scouting.org/t/two-accounts-duplicate/490133/3 "2025-05-14T15:43:49Z")

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I am sorry that I don’t understand what you are asking. He has two accounts. He is appearing as expired Youth protection, but really he accidentally completed the youth protection training under a new account, and its not showing up on the more established account.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [May 14, 2025, 3:46pm UTC](https://discussions.scouting.org/t/two-accounts-duplicate/490133/4 "2025-05-14T15:46:04Z")

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@BradleyStrunk the user has 2 different ways to log in and uses both (this is why users should self report issues not third parties) - they use and email as a username or they Sign in with Google. They need to pick one way so it can be cleaned up best

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**Author:** ![BradleyStrunk](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@BradleyStrunk](https://discussions.scouting.org/u/BradleyStrunk)\
**Post date:** [May 14, 2025, 3:58pm UTC](https://discussions.scouting.org/t/two-accounts-duplicate/490133/5 "2025-05-14T15:58:06Z")

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I am communicating with his to ask that question.  
The ID which is linked to his children is ID 14450788 which he would like to use in the future.  
I will clarify that additional question that you asr asking as soon as he replies with his current preference.

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**Author:** ![BradleyStrunk](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@BradleyStrunk](https://discussions.scouting.org/u/BradleyStrunk)\
**Post date:** [May 14, 2025, 4:28pm UTC](https://discussions.scouting.org/t/two-accounts-duplicate/490133/6 "2025-05-14T16:28:39Z")

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He prefers Google to sign in

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [May 14, 2025, 4:38pm UTC](https://discussions.scouting.org/t/two-accounts-duplicate/490133/7 "2025-05-14T16:38:58Z")

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@BradleyStrunk ok that is all cleaned up

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**Author:** ![BradleyStrunk](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@BradleyStrunk](https://discussions.scouting.org/u/BradleyStrunk)\
**Post date:** [May 15, 2025, 2:37pm UTC](https://discussions.scouting.org/t/two-accounts-duplicate/490133/8 "2025-05-15T14:37:55Z")

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Thank you very much! We appreciate your time!

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [May 16, 2025, 2:38pm UTC](https://discussions.scouting.org/t/two-accounts-duplicate/490133/9 "2025-05-16T14:38:40Z")

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