# Two profiles for one Scout, same BSA number **URL:** \ **Category:** Using Scoutbook & Scoutbook Plus\ **Created:** [December 12, 2019, 4:22pm UTC](https://discussions.scouting.org/t/two-profiles-for-one-scout-same-bsa-number/154096 "2019-12-12T16:22:04Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![ElizabethBrown2](https://avatars.discourse-cdn.com/v4/letter/e/ecae2f/32.png) [@ElizabethBrown2](https://discussions.scouting.org/u/ElizabethBrown2)\ **Post date:** [December 12, 2019, 4:22pm UTC](https://discussions.scouting.org/t/two-profiles-for-one-scout-same-bsa-number/154096/1 "2019-12-12T16:22:04Z")
After our recharter, a duplicate account showed up on Scoutbook for one of my new Scouts. It has the same name, info, and BSA number as the original profile. The original profile was uploaded/synced automatically when he filled out the application online, so there was no paper app or temporary profile. Any idea why SB would create an identical account after recharter? I searched posts, but all of them mention the secondary account not having the BSA #. Both of these accounts have the same BSA #. TIA. Liz ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [December 12, 2019, 4:40pm UTC](https://discussions.scouting.org/t/two-profiles-for-one-scout-same-bsa-number/154096/2 "2019-12-12T16:40:15Z")
Try going to your unit roster page, and open up both Scout profiles in a different tab. When you look at the url, what do you see for the ScoutUserID number? Is the ScoutUserID the same number for both or different? ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [December 12, 2019, 4:42pm UTC](https://discussions.scouting.org/t/two-profiles-for-one-scout-same-bsa-number/154096/3 "2019-12-12T16:42:15Z")
@ElizabethBrown2 - check the membership of that scout as they may have two current active membership ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [December 12, 2019, 4:59pm UTC](https://discussions.scouting.org/t/two-profiles-for-one-scout-same-bsa-number/154096/4 "2019-12-12T16:59:28Z")
Generally, the duplicates happen when the app is processed and doesn’t find a match based on first name, last name, and birthdate. So all of those fields match? ---
**Author:** ![ElizabethBrown2](https://avatars.discourse-cdn.com/v4/letter/e/ecae2f/32.png) [@ElizabethBrown2](https://discussions.scouting.org/u/ElizabethBrown2)\ **Post date:** [December 12, 2019, 5:12pm UTC](https://discussions.scouting.org/t/two-profiles-for-one-scout-same-bsa-number/154096/5 "2019-12-12T17:12:37Z")
Correct. Name, birthday, and bsa numbers are the same, but there are two profiles, one of which was added when he signed up online, the second of which appeared after the recharter. ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [December 12, 2019, 5:18pm UTC](https://discussions.scouting.org/t/two-profiles-for-one-scout-same-bsa-number/154096/6 "2019-12-12T17:18:58Z")
@ElizabethBrown2 - can you check the membership tab for each scout and post what you see. ---
**Author:** ![ElizabethBrown2](https://avatars.discourse-cdn.com/v4/letter/e/ecae2f/32.png) [@ElizabethBrown2](https://discussions.scouting.org/u/ElizabethBrown2)\ **Post date:** [December 12, 2019, 5:25pm UTC](https://discussions.scouting.org/t/two-profiles-for-one-scout-same-bsa-number/154096/7 "2019-12-12T17:25:06Z")
![AA1](https://global.discourse-cdn.com/scouting/original/2X/6/669554be8aaafeac8237dfd33146e2cc0466d899.png) ![AA2](https://global.discourse-cdn.com/scouting/original/2X/d/dc9c68d7e6def1aff4ec28015bf7487fbd67157f.png) ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [December 12, 2019, 5:27pm UTC](https://discussions.scouting.org/t/two-profiles-for-one-scout-same-bsa-number/154096/8 "2019-12-12T17:27:42Z")
@ElizabethBrown2 - if all things are equal between the webelos den member and the youth member only scout and the roster in my.scouting looks good, then I would just end the membership of the duplicate entry. ---
**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\ **Post date:** [December 12, 2019, 5:36pm UTC](https://discussions.scouting.org/t/two-profiles-for-one-scout-same-bsa-number/154096/9 "2019-12-12T17:36:35Z")
As @Stephen_Hornak said, it looks like the “Youth Member” membership started on 3 December is likely a duplicate. I would probably mark that membership as a “Duplicate” in the notes field, set an end date for that membership, and see if that resolves the apparent problem. I’m loathe to “delete” things I may not be able to get back. I can always delete it later. 😉 ---
**Author:** ![ScouterRob](https://avatars.discourse-cdn.com/v4/letter/s/c89c15/32.png) [@ScouterRob](https://discussions.scouting.org/u/ScouterRob)\ **Post date:** [December 12, 2019, 7:51pm UTC](https://discussions.scouting.org/t/two-profiles-for-one-scout-same-bsa-number/154096/10 "2019-12-12T19:51:30Z")
This happened with one of our Scouts. He was formerly in another council as a Webelos. Crossed over to us this year. It appears, when his unit (a Cub Pack) rechartered in the other council, they re-registered him. His membership showed up as a duplicate under our unit (AkelaDataSync), probably because all record keys were identical (name, DOB, BSA PID) I simply ended that membership. Seems to have worked fine. Scouter Rob P.S. His duplicate still shows under My Account, My Connections. Agree with @Stephen_Hornak Be careful with deleting. If I didn’t create it, I don’t delete it. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [December 19, 2019, 7:51pm UTC](https://discussions.scouting.org/t/two-profiles-for-one-scout-same-bsa-number/154096/11 "2019-12-19T19:51:36Z")
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