# Unable to access calendar

**URL:** <https://discussions.scouting.org/t/unable-to-access-calendar/510190>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Created:** [April 15, 2026, 9:42pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190 "2026-04-15T21:42:53Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![LatnerG](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/latnerg/32/7554_2.png) [@LatnerG](https://discussions.scouting.org/u/LatnerG)\
**Post date:** [April 15, 2026, 9:42pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/1 "2026-04-15T21:42:53Z")

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I am unable to access any calendar in Scoutbook+. I have tried multiple devices, cleared my cache and cookies, and used incognito. All devices result in the below error screen.

 ![image](https://global.discourse-cdn.com/scouting/original/3X/1/e/1e1c0b21a4f94fb998a5147ebbb7329baf77c1a3.png)

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [April 15, 2026, 9:50pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/2 "2026-04-15T21:50:16Z")

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@LatnerG - I had that and a hard refresh brought it back

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [April 15, 2026, 9:50pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/3 "2026-04-15T21:50:23Z")

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Hrm…what browser are you using? Our troop and patrol calendars came up immediately when I logged in on Firefox and Chrome in regular windows.

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**Author:** ![LatnerG](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/latnerg/32/7554_2.png) [@LatnerG](https://discussions.scouting.org/u/LatnerG)\
**Post date:** [April 15, 2026, 9:52pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/4 "2026-04-15T21:52:35Z")

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@Stephen_Hornak that also did not work

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<div class="post-metadata">

**Author:** ![LatnerG](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/latnerg/32/7554_2.png) [@LatnerG](https://discussions.scouting.org/u/LatnerG)\
**Post date:** [April 15, 2026, 9:52pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/5 "2026-04-15T21:52:48Z")

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@CharleyHamilton Chrome

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<div class="post-metadata">

**Author:** ![LatnerG](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/latnerg/32/7554_2.png) [@LatnerG](https://discussions.scouting.org/u/LatnerG)\
**Post date:** [April 15, 2026, 9:54pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/6 "2026-04-15T21:54:39Z")

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I’m also receiving the same error when attempting to go into a purchase order

 ![image](https://global.discourse-cdn.com/scouting/original/3X/3/2/32c6c181c857986d96dd389b8c06be29341d226f.png)

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<div class="post-metadata">

**Author:** ![LatnerG](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/latnerg/32/7554_2.png) [@LatnerG](https://discussions.scouting.org/u/LatnerG)\
**Post date:** [April 15, 2026, 9:58pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/7 "2026-04-15T21:58:38Z")

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@CharleyHamilton also Edge and Firefox. It appears to be an issue with my account. 2 different computers AND mobile with 3 different browsers.

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<div class="post-metadata">

**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [April 15, 2026, 9:58pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/8 "2026-04-15T21:58:41Z")

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Odd. I tried a couple of different device/browser combinations and I still can’t get it to break.

I’m assuming you’ve already tried toggling your position in the drop-down in the upper right corner? Do you know if anyone else from your unit is having a similar problem? I’m wondering if it’s a unit issue vs an individual issue.

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**Author:** ![LatnerG](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/latnerg/32/7554_2.png) [@LatnerG](https://discussions.scouting.org/u/LatnerG)\
**Post date:** [April 15, 2026, 9:59pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/9 "2026-04-15T21:59:12Z")

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@CharleyHamilton Other people in the unit have been able to navigate this with no problem

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [April 15, 2026, 10:02pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/10 "2026-04-15T22:02:02Z")

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Well rats. There went a perfectly good idea. :^) At least it’s data that localizes the issue, though.

Unfortunately, since I’m just a unit volunteer who helps out around here (or tried to, anyway), I’m kinda short on additional things to suggest. The SUAC volunteers can look into the back end on your account somewhat and see if something there is glitched.

Not to ask too many more dumb questions, but your YPT/SYT is current, right? I’m wondering if some automatic system dumped you off of access for some reason. The only one I could come up with on the fly was YPT/SYT.

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<div class="post-metadata">

**Author:** ![LatnerG](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/latnerg/32/7554_2.png) [@LatnerG](https://discussions.scouting.org/u/LatnerG)\
**Post date:** [April 15, 2026, 10:07pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/11 "2026-04-15T22:07:34Z")

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@CharleyHamilton Yes, I just took the refresher a week ago

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [April 15, 2026, 10:18pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/12 "2026-04-15T22:18:43Z")

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@LatnerG - certainly seems to be on your side. I have checked multiple devices and browsers and my access is good so not site wide. No VPN or anything like that.

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<div class="post-metadata">

**Author:** ![LatnerG](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/latnerg/32/7554_2.png) [@LatnerG](https://discussions.scouting.org/u/LatnerG)\
**Post date:** [April 15, 2026, 10:28pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/13 "2026-04-15T22:28:08Z")

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@Stephen_Hornak I’m thinking it probably has to do with my account somehow. The same thing across multiple devices and browsers is very bizarre.

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<div class="post-metadata">

**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [April 15, 2026, 10:30pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/14 "2026-04-15T22:30:56Z")

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@LatnerG - it does seem that way. Perhaps try the link from the tile in [my.scouting.org](http://my.scouting.org)

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<div class="post-metadata">

**Author:** ![LatnerG](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/latnerg/32/7554_2.png) [@LatnerG](https://discussions.scouting.org/u/LatnerG)\
**Post date:** [April 15, 2026, 10:32pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/15 "2026-04-15T22:32:09Z")

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@Stephen_Hornak no such luck

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<div class="post-metadata">

**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [April 15, 2026, 10:38pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/16 "2026-04-15T22:38:15Z")

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Might be time to invoke the SUAC. :^) @edavignon @DonovanMcNeil , I saw y’all around on other threads earlier. Any thoughts?

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [April 15, 2026, 10:52pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/17 "2026-04-15T22:52:25Z")

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@LatnerG what Unit is this?

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<div class="post-metadata">

**Author:** ![LatnerG](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/latnerg/32/7554_2.png) [@LatnerG](https://discussions.scouting.org/u/LatnerG)\
**Post date:** [April 15, 2026, 11:04pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/18 "2026-04-15T23:04:44Z")

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@DonovanMcNeil Pack 4420

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<div class="post-metadata">

**Author:** ![LatnerG](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/latnerg/32/7554_2.png) [@LatnerG](https://discussions.scouting.org/u/LatnerG)\
**Post date:** [April 21, 2026, 2:35am UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/19 "2026-04-21T02:35:26Z")

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Is there an update to this?

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<div class="post-metadata">

**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [April 24, 2026, 7:22pm UTC](https://discussions.scouting.org/t/unable-to-access-calendar/510190/20 "2026-04-24T19:22:01Z")

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@LatnerG - i gather it is still presenting the cache error

[Next page](https://discussions.scouting.org/t/unable-to-access-calendar/510190.md?page=2)
