# Unable to edit profile

**URL:** <https://discussions.scouting.org/t/unable-to-edit-profile/312349>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Created:** [September 11, 2022, 3:43pm UTC](https://discussions.scouting.org/t/unable-to-edit-profile/312349 "2022-09-11T15:43:12Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![CaraSalter](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/carasalter/32/17184_2.png) [@CaraSalter](https://discussions.scouting.org/u/CaraSalter)\
**Post date:** [September 11, 2022, 3:43pm UTC](https://discussions.scouting.org/t/unable-to-edit-profile/312349/1 "2022-09-11T15:43:12Z")

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Hi all,

It seems that I’m unable to edit my profile to add my Vigil Honor membership, edit my profile photo, or change my profile description, because it takes me to Internet Advancement, which I do not have access to since I’m not a Youth, Parent, or Key 3. Is there any way to update this information?

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**Author:** ![MelissaGreen](https://avatars.discourse-cdn.com/v4/letter/m/ce7236/32.png) [@MelissaGreen](https://discussions.scouting.org/u/MelissaGreen)\
**Post date:** [September 11, 2022, 4:47pm UTC](https://discussions.scouting.org/t/unable-to-edit-profile/312349/2 "2022-09-11T16:47:26Z")

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I’d also like to know how to edit my profile photo.

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**Author:** ![Bill\_W](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/bill_w/32/2943_2.png) [@Bill\_W](https://discussions.scouting.org/u/Bill_W)\
**Post date:** [September 11, 2022, 9:12pm UTC](https://discussions.scouting.org/t/unable-to-edit-profile/312349/3 "2022-09-11T21:12:23Z")

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> [@CaraSalter](#):
>
> It seems that I’m unable to edit my profile to add my Vigil Honor membership, edit my profile photo, or change my profile description, because it takes me to Internet Advancement, which I do not have access to since I’m not a Youth, Parent, or Key 3. Is there any way to update this information?

I suspect OA honors are not currently tracked in my Scouting tools and databases.

What is your current BSA® registered position?

Order of the Arrow has their own website at [https://oa-bsa.org/](https://oa-bsa.org/)

# related discussion

- [https://discussions.scouting.org/t/unable-to-change-childs-profile-photo-in-scoutbook/312045?u=bill\_w](https://discussions.scouting.org/t/unable-to-change-childs-profile-photo-in-scoutbook/312045)
- [https://discussions.scouting.org/t/change-a-profile-picture/307802?u=bill\_w](https://discussions.scouting.org/t/change-a-profile-picture/307802)
- [https://discussions.scouting.org/t/how-can-parents-invite-their-scouts-to-scout-book/312364?u=bill\_w](https://discussions.scouting.org/t/how-can-parents-invite-their-scouts-to-scout-book/312364)

2022-09-11-D

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [September 11, 2022, 9:45pm UTC](https://discussions.scouting.org/t/unable-to-edit-profile/312349/4 "2022-09-11T21:45:13Z")

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> [@Bill\_W](#):
>
> I suspect OA honors are not currently tracked in my Scouting tools and databases.

The profile information accessed via IA2/Scoutbook does show this information when entered. I just verified I can see my own data through Edit profile at Scoutbook (which now forwards to the IA2 interface).

> [@CaraSalter](#):
>
> Is there any way to update this information?

It’s not clear why a registered scouter can’t access their own profile. I agree it seems like a bug.

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**Author:** ![MichelleBlake](https://avatars.discourse-cdn.com/v4/letter/m/e19adc/32.png) [@MichelleBlake](https://discussions.scouting.org/u/MichelleBlake)\
**Post date:** [September 12, 2022, 1:15am UTC](https://discussions.scouting.org/t/unable-to-edit-profile/312349/5 "2022-09-12T01:15:36Z")

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Hello,

I think my question got confused with someone else’s. I had asked how my troop’s parents can invite their Scouts to join Scout Book. There used to be an “invite” button under the “Edit profile”, but now that link takes them to Internet Advancement.

Thank you for your help!

Michelle, Troop 153

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [September 12, 2022, 1:28am UTC](https://discussions.scouting.org/t/unable-to-edit-profile/312349/6 "2022-09-12T01:28:35Z")

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There was a response in [your original thread.](https://discussions.scouting.org/t/how-can-parents-invite-their-scouts-to-scout-book/312364), @MichelleBlake. Did that not work for the parent?

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**Author:** ![CaraSalter](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/carasalter/32/17184_2.png) [@CaraSalter](https://discussions.scouting.org/u/CaraSalter)\
**Post date:** [September 13, 2022, 2:08pm UTC](https://discussions.scouting.org/t/unable-to-edit-profile/312349/7 "2022-09-13T14:08:45Z")

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They are – OA honor is displayed in the upper right of the profile as a sash and logo

 ![screenshot-2022-09-13-100803](https://global.discourse-cdn.com/scouting/original/3X/0/d/0d37afd3e290a182758a3ccac2cdf98c1002cde6.png)

I used to be able to update the profile and related stuff within Scoutbook.

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [September 13, 2022, 2:29pm UTC](https://discussions.scouting.org/t/unable-to-edit-profile/312349/8 "2022-09-13T14:29:58Z")

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I think you _should_ be able to edit the profile, but as a work-around, one of your Unit Key 3 should be able to edit it, I believe.

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**Author:** ![ElizabethLeith](https://avatars.discourse-cdn.com/v4/letter/e/ccd318/32.png) [@ElizabethLeith](https://discussions.scouting.org/u/ElizabethLeith)\
**Post date:** [September 19, 2022, 1:47am UTC](https://discussions.scouting.org/t/unable-to-edit-profile/312349/9 "2022-09-19T01:47:15Z")

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I am a Key 3, as well as a parent, and the pencil icon is missing from all of the scouts in my pack. Clicking on either an existing photo (to update) or a missing photo (for different scouts) does nothing.  
This definitely seems like a bug that needs to be fixed.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [September 26, 2022, 1:48am UTC](https://discussions.scouting.org/t/unable-to-edit-profile/312349/10 "2022-09-26T01:48:11Z")

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