our girls and boys troop leaders are unable to log service and camping hours. they are also unable to approve them when the parents put them in.
There are only certain leaders who can approve activity log entries.
There’s an “abilities matrix” here: Recording Activities in Internet Advancement and Scoutbook - Scoutbook Knowledge Base.
The leaders would be the scoutmasters
Never sure. Sometimes folks use “leaders” generically.
If you post their BSA IDs (no names needed), the folks from SUAC may be able to look into the issue to see if there’s anything visible from their side.
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