# Unable to renew adult membership

**URL:** <https://discussions.scouting.org/t/unable-to-renew-adult-membership/462220>\
**Category:** My Scouting Tools\
**Created:** [December 12, 2024, 6:21pm UTC](https://discussions.scouting.org/t/unable-to-renew-adult-membership/462220 "2024-12-12T18:21:50Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![DouglasRindfleisch](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/douglasrindfleisch/32/22321_2.png) [@DouglasRindfleisch](https://discussions.scouting.org/u/DouglasRindfleisch)\
**Post date:** [December 12, 2024, 6:21pm UTC](https://discussions.scouting.org/t/unable-to-renew-adult-membership/462220/1 "2024-12-12T18:21:50Z")

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I was able to renew my kid no problem. I got emails for her expiring on 12/31. I haven’t gotten any emails for me, and [my.scouting.org](http://my.scouting.org) doesn’t show an option to renew, just that my membership expires on 12/31/2024. The renewal statuses are: “Active Renewal”.

Does that mean that it’ll auto-renew on 12/31 with the saved credit card on the account? or am in some weird limbo where my membership is expiring but the system isn’t triggering a renew ability.

Council supposedly submitted a ticket to National a few weeks ago, but I’ve heard nothing back and I don’t have high confidence this will be resolved before the end of the month, leaving me unregistered for Klondike in Jan.

I’m registered in 2 Troops - primary is 1680 as an ASM, 2nd is 168 as a committee member. A few months ago my 1680 registration dropped off for no apparent reason, and the council had to manually add it back. I’m also a merit badge counselor, all 3 registrations show they expire on 12/31/2024

\*1) Hardware: Desktop  
\*2) Operating system - Win 10  
\*3) Browser - Chrome, Edge  
\*4) Browser cache - hard refreshed in developer mode.  
\*5) Member ID: 5634476 Blackhawk Area Council

 ![image](https://global.discourse-cdn.com/scouting/original/3X/1/1/1100ed8338dbeda85201c9e4974726f6a9a3d89f.png)

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [December 12, 2024, 6:24pm UTC](https://discussions.scouting.org/t/unable-to-renew-adult-membership/462220/2 "2024-12-12T18:24:39Z")

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First guess would be a unit says it will pay for all adults and started the process - but the whole process is so hairy who knows

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**Author:** ![DouglasRindfleisch](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/douglasrindfleisch/32/22321_2.png) [@DouglasRindfleisch](https://discussions.scouting.org/u/DouglasRindfleisch)\
**Post date:** [December 12, 2024, 6:26pm UTC](https://discussions.scouting.org/t/unable-to-renew-adult-membership/462220/3 "2024-12-12T18:26:56Z")

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I was in charge of recharter, we did not select that as a troop. other adults in the unit are able to renew no problem.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [December 12, 2024, 6:28pm UTC](https://discussions.scouting.org/t/unable-to-renew-adult-membership/462220/4 "2024-12-12T18:28:59Z")

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there is a 60 Grace period for registration after expire

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<div class="post-metadata">

**Author:** ![DouglasRindfleisch](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/douglasrindfleisch/32/22321_2.png) [@DouglasRindfleisch](https://discussions.scouting.org/u/DouglasRindfleisch)\
**Post date:** [December 17, 2024, 1:33pm UTC](https://discussions.scouting.org/t/unable-to-renew-adult-membership/462220/5 "2024-12-17T13:33:10Z")

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still unable to renew, 60 extra days isn’t going to help if the button isn’t there to click.

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**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\
**Post date:** [December 17, 2024, 2:08pm UTC](https://discussions.scouting.org/t/unable-to-renew-adult-membership/462220/6 "2024-12-17T14:08:18Z")

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Unfortunately, it seems like your council will need to open a ticket with national member care.
