# Unable to start merit badge, only for a couple of Scouts **URL:** \ **Category:** Scoutbook & Scoutbook Plus Bugs\ **Created:** [April 28, 2022, 2:33am UTC](https://discussions.scouting.org/t/unable-to-start-merit-badge-only-for-a-couple-of-scouts/290457 "2022-04-28T02:33:24Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![DanRiehle](https://avatars.discourse-cdn.com/v4/letter/d/c57346/32.png) [@DanRiehle](https://discussions.scouting.org/u/DanRiehle)\ **Post date:** [April 28, 2022, 2:33am UTC](https://discussions.scouting.org/t/unable-to-start-merit-badge-only-for-a-couple-of-scouts/290457/1 "2022-04-28T02:33:24Z")
Hello. I am set as a Troop Admin and I have a couple of Scouts that I am unable to “Start Merit Badge” for. When I go into their advancement tab and click “start”, it takes me back to My Dashboard. This only happens for 2 Scouts in the Patrol, I am able to do it for the other 6 boys in the Patrol. Can anyone help with this? Thanks- Dan ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [April 28, 2022, 2:40am UTC](https://discussions.scouting.org/t/unable-to-start-merit-badge-only-for-a-couple-of-scouts/290457/2 "2022-04-28T02:40:23Z")
@DanRiehle - check the membership section of those scouts… no doubt there is an active pack membership ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [April 28, 2022, 2:51am UTC](https://discussions.scouting.org/t/unable-to-start-merit-badge-only-for-a-couple-of-scouts/290457/3 "2022-04-28T02:51:00Z")
@DanRiehle The most likely reason, as @Stephen_Hornak said, is that the Scouts are still registered with the pack, and have a dual pack / troop registration. If you would like to post BSA member numbers, we can take a look. (No names, please.) ---
**Author:** ![DanRiehle](https://avatars.discourse-cdn.com/v4/letter/d/c57346/32.png) [@DanRiehle](https://discussions.scouting.org/u/DanRiehle)\ **Post date:** [April 28, 2022, 3:03am UTC](https://discussions.scouting.org/t/unable-to-start-merit-badge-only-for-a-couple-of-scouts/290457/4 "2022-04-28T03:03:25Z")
That was it! Thanks for the quick reply! ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [April 28, 2022, 3:14am UTC](https://discussions.scouting.org/t/unable-to-start-merit-badge-only-for-a-couple-of-scouts/290457/5 "2022-04-28T03:14:52Z")
@DanRiehle You have a lot of Scouts, but I found at least 1 Scout who had a pack registration (different from a membership in Scoutbook). You will want to contact your council and ask them to end the pack registration. ---
**Author:** ![DanRiehle](https://avatars.discourse-cdn.com/v4/letter/d/c57346/32.png) [@DanRiehle](https://discussions.scouting.org/u/DanRiehle)\ **Post date:** [April 28, 2022, 3:33am UTC](https://discussions.scouting.org/t/unable-to-start-merit-badge-only-for-a-couple-of-scouts/290457/6 "2022-04-28T03:33:17Z")
How do I know which Scout(s)? ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [April 28, 2022, 3:38am UTC](https://discussions.scouting.org/t/unable-to-start-merit-badge-only-for-a-couple-of-scouts/290457/7 "2022-04-28T03:38:40Z")
Likely the ones you found with the pack memberships in Scoutbook. ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [April 28, 2022, 3:47am UTC](https://discussions.scouting.org/t/unable-to-start-merit-badge-only-for-a-couple-of-scouts/290457/8 "2022-04-28T03:47:27Z")
@DanRiehle - most likely your recent cross overs… not properly transferred or checked afterward. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [May 5, 2022, 3:48am UTC](https://discussions.scouting.org/t/unable-to-start-merit-badge-only-for-a-couple-of-scouts/290457/9 "2022-05-05T03:48:18Z")
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