# Unable to use "login with google" through iphone

**URL:** <https://discussions.scouting.org/t/unable-to-use-login-with-google-through-iphone/424041>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [May 14, 2024, 2:08pm UTC](https://discussions.scouting.org/t/unable-to-use-login-with-google-through-iphone/424041 "2024-05-14T14:08:42Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![JenniferMcCall-Hosen](https://avatars.discourse-cdn.com/v4/letter/j/65b543/32.png) [@JenniferMcCall-Hosen](https://discussions.scouting.org/u/JenniferMcCall-Hosen)\
**Post date:** [May 14, 2024, 2:08pm UTC](https://discussions.scouting.org/t/unable-to-use-login-with-google-through-iphone/424041/1 "2024-05-14T14:08:42Z")

</div>

I have been successfully logging into scoutbook using the “login with google” link for months on my iphone. It suddenly stopped working. I’ve reviewed this forum so I checked that the web address was correct. I am using safari browser. I am able to use “login with google” from my laptop computer to access my Scoutbook account. When I try to use “login with google” from my iphone, the phone just gets hung up and won’t move past that screen. I am able to use login with google from the iphone to activate many other applications, including [myscouting.org](http://myscouting.org). My email is [jmccallhosenfeld@gmail.com](mailto:jmccallhosenfeld@gmail.com) and SB#: 12474383. I recently had a duplicate SB# deleted thanks to this forum. Any ideas?

---

<div class="post-metadata">

**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [May 14, 2024, 2:31pm UTC](https://discussions.scouting.org/t/unable-to-use-login-with-google-through-iphone/424041/2 "2024-05-14T14:31:08Z")

</div>

@JenniferMcCall-Hosen

You posted in the Scouting Mobile App category but mentioned Safari.

There have not been any changes with respect to Google login. Try restarting your phone.

---

<div class="post-metadata">

**Author:** ![JenniferMcCall-Hosen](https://avatars.discourse-cdn.com/v4/letter/j/65b543/32.png) [@JenniferMcCall-Hosen](https://discussions.scouting.org/u/JenniferMcCall-Hosen)\
**Post date:** [May 14, 2024, 2:55pm UTC](https://discussions.scouting.org/t/unable-to-use-login-with-google-through-iphone/424041/3 "2024-05-14T14:55:57Z")

</div>

Should have mentioned that I already restarted my phone. Multiple times. Should I repost in Scoutbook?

---

<div class="post-metadata">

**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [May 14, 2024, 2:57pm UTC](https://discussions.scouting.org/t/unable-to-use-login-with-google-through-iphone/424041/4 "2024-05-14T14:57:28Z")

</div>

I moved the thread. Hopefully someone who uses Google Login can help.

---

<div class="post-metadata">

**Author:** ![JenniferMcCall-Hosen](https://avatars.discourse-cdn.com/v4/letter/j/65b543/32.png) [@JenniferMcCall-Hosen](https://discussions.scouting.org/u/JenniferMcCall-Hosen)\
**Post date:** [May 14, 2024, 2:57pm UTC](https://discussions.scouting.org/t/unable-to-use-login-with-google-through-iphone/424041/5 "2024-05-14T14:57:43Z")

</div>

Also should mention that I made sure the iOS was up to date. Thank you for moving the thread

---

<div class="post-metadata">

**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [May 14, 2024, 3:05pm UTC](https://discussions.scouting.org/t/unable-to-use-login-with-google-through-iphone/424041/6 "2024-05-14T15:05:07Z")

</div>

have you tried a different browser?

---

<div class="post-metadata">

**Author:** ![JenniferMcCall-Hosen](https://avatars.discourse-cdn.com/v4/letter/j/65b543/32.png) [@JenniferMcCall-Hosen](https://discussions.scouting.org/u/JenniferMcCall-Hosen)\
**Post date:** [May 14, 2024, 9:23pm UTC](https://discussions.scouting.org/t/unable-to-use-login-with-google-through-iphone/424041/7 "2024-05-14T21:23:06Z")

</div>

the google browser works. thanks

---

<div class="post-metadata">

**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [May 14, 2024, 9:29pm UTC](https://discussions.scouting.org/t/unable-to-use-login-with-google-through-iphone/424041/8 "2024-05-14T21:29:36Z")

</div>

@JenniferMcCall-Hosen - safari is not a good browser for scouting stuff.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [May 21, 2024, 9:29pm UTC](https://discussions.scouting.org/t/unable-to-use-login-with-google-through-iphone/424041/9 "2024-05-21T21:29:48Z")

</div>

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
