During the recent payment log migration, the transactions for both of our troops (875 and 9875) only migrated through July 22, 2024. Could you please advise how we can submit a ticket to have the remaining transactions (July 22, 2024 to present) migrated into Scoutbook Plus?
Thank you so much!
@AshleyLombard and those are 2 different troops - still today?
@DonovanMcNeil Yes, they are two separate troops. Thank you.
@AshleyLombard so you have gone here and downloaded all transactions?
Yes, sir! They did not show up there either.
@AshleyLombard - and the quick export is showing the same result ? I have checked mine and it is every transaction up to the switch to plus. But admittedly I am only using it for summer camp and membership renewal.
Correct. Nothing for the unit transactions after 7/22/2024.
How do I submit a ticket to have the transactions added?
@AshleyLombard it is being looked at to see if there is an issue
@AshleyLombard would you have an old SB report that showed some transactions? that might help
Hi,
I do not believe so, but I will see if our treasurer may have one. Thank you!
@AshleyLombard - any luck on those reports and you are absolutely certain of payment log transactions post July 2024.
Good morning - I do not have any reports for those transactions, unfortunately. 
@AshleyLombard there are no records in the logs or backups of any transactions other than what in in SB+ - it is the same database that was used for Legacy, so there was no database change at all.
Ok, thank you for checking. I appreciate your help.
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