How do we fix this? From one of our Troops:
"Joe Scout is coming over from another Troop (and I think a different council out of state). They also used SCOUTBOOK.***
***He apparently submitted an application to Angie, who submitted it to council. Per images below, he is now showing up in our T100 SCOUTBOOK as Pending, but when I went to invite him, I noticed the unusual email address, (email@example.com) so I tried to update his profile with his current email ( firstname.lastname@example.org) however I got the error message shown in the second image enclosed. ***
Thoughts? Is there something I can do to “resolve the stalemate”? If not me then you?
I can’t figure how to get a screen print in here but his second screen print displays the error message “This e-mail address already exists under another account.”
So… resolution please?
Updated to remove Scout’s name and e-mail address. Ed D’Avignon