# User is not authorized to API error **URL:** \ **Category:** Scoutbook & Scoutbook Plus Bugs\ **Created:** [September 8, 2025, 12:08am UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891 "2025-09-08T00:08:18Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![AndrewMeyer1](https://avatars.discourse-cdn.com/v4/letter/a/e95f7d/32.png) [@AndrewMeyer1](https://discussions.scouting.org/u/AndrewMeyer1)\ **Post date:** [September 8, 2025, 12:08am UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/1 "2025-09-08T00:08:18Z")
I am trying to add requirements for my scout in rank advancement for Tenderfoot and I am getting this error. ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [September 8, 2025, 1:01am UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/2 "2025-09-08T01:01:14Z")
@AndrewMeyer1 This is a known issue. Currently Key 3, Key 3 Delegates and Unit Advancement Chairs are the only leaders not getting this error. The developers are working on both a short term and long term fix. Watch [Scoutbook - Scoutbook Plus Change Log - Scouting Forums](https://discussions.scouting.org/c/scoutbook/scoutbook-change-log/16) for an announcement of a fix. ---
**Author:** ![JarodRobinson](https://avatars.discourse-cdn.com/v4/letter/j/34f0e0/32.png) [@JarodRobinson](https://discussions.scouting.org/u/JarodRobinson)\ **Post date:** [September 9, 2025, 4:43am UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/3 "2025-09-09T04:43:39Z")
I’m 1 of 5 Assistant Scoutmasters, and I’m the only 1 having this issue. ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [September 9, 2025, 1:41pm UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/4 "2025-09-09T13:41:13Z")
@JarodRobinson I suspect the others were previously made Troop Admins in Legacy Scoutbook. ---
**Author:** ![MarianMcQuaid](https://avatars.discourse-cdn.com/v4/letter/m/8e8cbc/32.png) [@MarianMcQuaid](https://discussions.scouting.org/u/MarianMcQuaid)\ **Post date:** [September 9, 2025, 5:07pm UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/5 "2025-09-09T17:07:13Z")
Hi Have a Longtime SM, who got this error. for reasons I don’t understand has functional as unit training chair. any ideas what I can say to this hothead? Marian McQuaid ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [September 9, 2025, 5:40pm UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/6 "2025-09-09T17:40:15Z")
@MarianMcQuaid An SM doesn’t need any functional roles. I would have the unit remove them, wait 24 hours and try again. ---
**Author:** ![MarianMcQuaid](https://avatars.discourse-cdn.com/v4/letter/m/8e8cbc/32.png) [@MarianMcQuaid](https://discussions.scouting.org/u/MarianMcQuaid)\ **Post date:** [September 9, 2025, 6:21pm UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/7 "2025-09-09T18:21:17Z")
I believe I will remove it for him. It will take longer for me to explain it to him. Thanks Ed. ---
**Author:** ![KennethVampola](https://avatars.discourse-cdn.com/v4/letter/k/a8b319/32.png) [@KennethVampola](https://discussions.scouting.org/u/KennethVampola)\ **Post date:** [September 12, 2025, 2:55am UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/8 "2025-09-12T02:55:10Z")
I have the same issue. I became a scoutmaster and unit admin earlier this week and am still having the problem today. Can you help me? ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [September 12, 2025, 3:13am UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/9 "2025-09-12T03:13:10Z")
@KennethVampola Are you selecting your Scoutmaster position in the upper right corner? You may have a cache issue. I suggest trying an incognito window. ---
**Author:** ![KennethVampola](https://avatars.discourse-cdn.com/v4/letter/k/a8b319/32.png) [@KennethVampola](https://discussions.scouting.org/u/KennethVampola)\ **Post date:** [September 12, 2025, 5:12pm UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/10 "2025-09-12T17:12:54Z")
Hi Ed. Yes, I do see the Scoutmaster position in the upper corner. I’ve also tried clearing cache and using a private browsing window and I still see the same error. Interestingly, when I update requirements for my own son, I am able to do so without encountering this error. What else might I try to enable me to mark off requirements for the troop? -Ken ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [September 12, 2025, 5:15pm UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/11 "2025-09-12T17:15:46Z")
@KennethVampola Can you get me the Scouting America Member ID (no names) of a Scout where you get the error and a screen shot of the error? This will help me report the issue. ---
**Author:** ![KennethVampola](https://avatars.discourse-cdn.com/v4/letter/k/a8b319/32.png) [@KennethVampola](https://discussions.scouting.org/u/KennethVampola)\ **Post date:** [September 12, 2025, 5:33pm UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/12 "2025-09-12T17:33:40Z")
Hi Ed. Here you go. I’m adjusting the rank of a scout with Scouting America Member ID 137009231. Here’s the error. ![PastedGraphic-1.png](https://global.discourse-cdn.com/scouting/original/3X/3/e/3eb0ca5669e0dc87050797ebbead3fd8c4f733fd.png) If I pull down the position menu, you can see that I am viewing as a Scoutmaster. ![PastedGraphic-3.png](https://global.discourse-cdn.com/scouting/original/3X/2/c/2c6c103a64f39d7c6a834704a56be49816f397ac.png) -Ken ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [September 12, 2025, 6:17pm UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/13 "2025-09-12T18:17:46Z")
@KennethVampola Thanks ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [September 12, 2025, 7:43pm UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/14 "2025-09-12T19:43:05Z")
@KennethVampola The developers noticed you had 2 SM positions for the same Troop in Legacy Scoutbook. They have ended one. Please log out, log in and try again. If that doesn’t work, try a new incognito window. ---
**Author:** ![KennethVampola](https://avatars.discourse-cdn.com/v4/letter/k/a8b319/32.png) [@KennethVampola](https://discussions.scouting.org/u/KennethVampola)\ **Post date:** [September 12, 2025, 10:05pm UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/15 "2025-09-12T22:05:36Z")
Hi Ed. It’s working now. Thank you. I appreciate the personal help you gave me. Have a good weekend. -Ken ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [September 19, 2025, 10:06pm UTC](https://discussions.scouting.org/t/user-is-not-authorized-to-api-error/506891/16 "2025-09-19T22:06:21Z")
Closed on September 19, 2025, 10:06pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.