# Warning - another user is using the same e-mail address - October 2023 thread

**URL:** <https://discussions.scouting.org/t/warning-another-user-is-using-the-same-e-mail-address-october-2023-thread/380473>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Tags:** email\
**Created:** [October 1, 2023, 10:25pm UTC](https://discussions.scouting.org/t/warning-another-user-is-using-the-same-e-mail-address-october-2023-thread/380473 "2023-10-01T22:25:04Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![JamesReifsnyder-Smit](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/jamesreifsnyder-smit/32/28506_2.png) [@JamesReifsnyder-Smit](https://discussions.scouting.org/u/JamesReifsnyder-Smit)\
**Post date:** [October 1, 2023, 10:25pm UTC](https://discussions.scouting.org/t/warning-another-user-is-using-the-same-e-mail-address-october-2023-thread/380473/1 "2023-10-01T22:25:04Z")

</div>

I noticed that there are many threads about “another user is using the same email address” but they’re all closed, so I’ll start a new one. It seems as though this is something that happens frequently enough that it might be worthwhile to automatically flag accounts that are like this, or block entry when this happens, instead of perpetuating this, but 🤷 what can I do?

---

<div class="post-metadata">

**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [October 1, 2023, 10:31pm UTC](https://discussions.scouting.org/t/warning-another-user-is-using-the-same-e-mail-address-october-2023-thread/380473/2 "2023-10-01T22:31:19Z")

</div>

@JamesReifsnyder-Smit

Your e-mail address was on your daughter’s Scoutbook account. I have cleared it.

---

<div class="post-metadata">

**Author:** ![DianaWerkmeister](https://avatars.discourse-cdn.com/v4/letter/d/dec6dc/32.png) [@DianaWerkmeister](https://discussions.scouting.org/u/DianaWerkmeister)\
**Post date:** [October 2, 2023, 12:00pm UTC](https://discussions.scouting.org/t/warning-another-user-is-using-the-same-e-mail-address-october-2023-thread/380473/3 "2023-10-02T12:00:34Z")

</div>

I’ve had this warning on my Scoutbook account for ages and I’m not sure why. I’ve asked in the past and unfortunately not gotten a resolution. Is this something I need to start another thread about?

---

<div class="post-metadata">

**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [October 2, 2023, 12:31pm UTC](https://discussions.scouting.org/t/warning-another-user-is-using-the-same-e-mail-address-october-2023-thread/380473/4 "2023-10-02T12:31:35Z")

</div>

I will fix this for you.

---

<div class="post-metadata">

**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [October 2, 2023, 12:36pm UTC](https://discussions.scouting.org/t/warning-another-user-is-using-the-same-e-mail-address-october-2023-thread/380473/5 "2023-10-02T12:36:53Z")

</div>

This is fixed. You had 2 Scoutbook accounts and 2 [my.scouting.org](http://my.scouting.org) IDs. Use your e-mail address (not the Google Login or Apple ID buttons) to log in to both Scoutbook and [my.scouting.org](http://my.scouting.org).

---

<div class="post-metadata">

**Author:** ![DianaWerkmeister](https://avatars.discourse-cdn.com/v4/letter/d/dec6dc/32.png) [@DianaWerkmeister](https://discussions.scouting.org/u/DianaWerkmeister)\
**Post date:** [October 2, 2023, 1:34pm UTC](https://discussions.scouting.org/t/warning-another-user-is-using-the-same-e-mail-address-october-2023-thread/380473/6 "2023-10-02T13:34:37Z")

</div>

Thank you. I’ve never utilized anything but my email, so I’m curious how this got started - but I’m very glad you’ve fixed it!

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [October 9, 2023, 1:34pm UTC](https://discussions.scouting.org/t/warning-another-user-is-using-the-same-e-mail-address-october-2023-thread/380473/7 "2023-10-09T13:34:53Z")

</div>

Closed on October 9, 2023, 1:34pm UTC

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.