What is the correct way to add a den chief to a den?

Scoutbook Using Scoutbook & Scoutbook Plus
1

I have initiated the den chief process below:

  1. In Pack Roster in Scoutbook Plus, I added individual in Find Your Den Chief.
  2. Submitted the request.
  3. The troop approved the position on their end.

I had to add a few Den Chiefs and experienced two different ways to add a Den Chief. I was able to see a Scout on my roster under “Unassigned” and assign them to the Den.

For other Scouts, I did not see them in my roster under “Unassigned”. However, I was able to locate the Scout in “Edit Den” under “Available Den Chiefs” and assigned them to the Den.

What is the correct way? I want to make sure they get the communications when we create events in Scoutbook.

Thanks

2

@LionelMilan IF the DC appears for the Pack (which is an issue in itself) - you add to a den with Edit Den.

3

So it’s ok to see them in Edit Den as Den Chiefs in Den and not see them in my SB Roster?

4

In Roster > Filters > make sure Den Chiefs is turned on

5

I have Den Chiefs turn on but I still see only 1/4 of my Den Chiefs but when I look at Edit Den. I see them accurately assigned. This is why I was confused and posed the original question.

6

When missing some people on the roster, the first thing I usually do is click “reset filters” even if the filters look correct.

7

Thanks. I tried “reset” filters" and I still do not see 3/4 of my Den Chiefs in my roster. Again, I see them in edit Den but not in my Roster view.

8

@LionelMilan what are the MIDs (member # - no names) of at least one of the DCs?

9

Here is a few: 140965087, 14446934, 14151059

10

@LionelMilan OK - I see a common thing for 2 of them - give it 12 hours and check Max again.

11

@DonovanMcNeil I checked again and still don’t see the den chiefs on my Roster but I do see in Edit Den.

12

Was worth a shot - it was reported - watch Change Log for any updates.