I keep having to go to the legacy dashboard to find Betty for training verification (our council requires folks to be fully trained for a position they are applying for, so they’re not on our roster yet). How do I get Training Verification with the new front-end?
wasn’t betty always just on log in page?
Ah, so you have to log out to see it. Got it. But - no easier than going to legacy dashboard
No, that is the bottom right hand corner of the new dashboard page once you log in!
@RonaldBlaisdell Betty was a big help for resetting forgotten passwords. Is there a reason we have to log in to see it now?
I only see Betty on the login page.
Nope it is on the login page, too!
You might need to flush your cache.
I was just relying on the comments above. Now that I checked, it’s the opposite. I see it on the login page but not anywhere obvious after I log in.
Odd. I see it just fine in the bottom right corner whether I’m logged in or not.
ETA: Ack! Hang on. It was working fine (i.e. appearing in both cases) until I forced a reload. Now it doesn’t appear once I am logged in.
Tried that with no change (the chrome cache,right?)
@RonaldBlaisdell, out of curiosity, what happens if you clear your cache? I’m wondering if something broke between when you last loaded the page and now. I ask because it worked “correctly” before I reloaded just now (even though I was already seeing the new my.scouting), but since the reload, the chatbot button no longer appears once logged-in.
Betty on Login Screen:
Betty on Home Screen:
Now, I will say that Betty seems to be a bit squirrely, so I think that needs to be looked at, but it is a floating overlay that should show on every screen.
I saw the same “disappearing” behavior I described above in both Firefox and Chrome after I forced a reload of my.scouting. Seems like there’s something there that the developers need to look into if so many of us are seeing it.
Already reported the behavior.