# Wrong PayPal Fees for Nonprofit **URL:** \ **Category:** Scoutbook & Scoutbook Plus Bugs\ **Created:** [April 29, 2024, 1:47pm UTC](https://discussions.scouting.org/t/wrong-paypal-fees-for-nonprofit/421634 "2024-04-29T13:47:29Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![GeoffreyMaxwell](https://avatars.discourse-cdn.com/v4/letter/g/278dde/32.png) [@GeoffreyMaxwell](https://discussions.scouting.org/u/GeoffreyMaxwell)\ **Post date:** [April 29, 2024, 1:47pm UTC](https://discussions.scouting.org/t/wrong-paypal-fees-for-nonprofit/421634/1 "2024-04-29T13:47:29Z")
Hoping that @Shoreranger or @DonovanMcNeil might have the answer to my problem as I believe it is the same as this closed 2022 post: > [@PayPal charging the wrong fee in Scoutbook](https://discussions.scouting.org/t/paypal-charging-the-wrong-fee-in-scoutbook/284612): > > Our unit has been approved by PayPal for the reduced transaction fee of 1.99% for tax-exempt entities (our Chartered Org). When users in Scoutbook make PayPal payments the standard fee of 3.49% is being charged, negating the whole point of a reduced fee. Please help! We have successfully registered with PayPal and Venmo as a 501c3 using our Chartered Organization’s status (as others have commented - not an easy process but worth going through given the overall payments we handle for the Troop). Like @Shoeranger our problem now is that Scoutbook is adding the higher normal fees and overcharging parents. Does anyone know if we can configure or otherwise change the PayPal settings in Scoutbook to use the correct fees? Thanks, Geoff Maxwell ASM, Troop 280, Chatham NJ ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [April 29, 2024, 2:35pm UTC](https://discussions.scouting.org/t/wrong-paypal-fees-for-nonprofit/421634/2 "2024-04-29T14:35:43Z")
@GeoffreyMaxwell I THOUGHT there was a toggle when setting up Paypal for Scoutbook - I do not use it as I do not want Paypal to take units money which I have seen happen more than once ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [April 29, 2024, 2:48pm UTC](https://discussions.scouting.org/t/wrong-paypal-fees-for-nonprofit/421634/3 "2024-04-29T14:48:44Z")
@GeoffreyMaxwell - I would personally caution against paypal as our units were hit with business verification when we started collecting summer camp payments… We can not verify the business entity as we have no tax bills, credit cards, or utility bills. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [April 29, 2024, 2:52pm UTC](https://discussions.scouting.org/t/wrong-paypal-fees-for-nonprofit/421634/4 "2024-04-29T14:52:16Z")
> **[PayPal Payment Utility - SB Unit Admin Guide (SB) - Scoutbook Knowledge Base](https://help.scoutbook.scouting.org/knowledge-base/paypal-payment-utility-sb/)** > > Units can use PayPal to collect funds from members of your unit. In order for the unit to receive PayPal payments, you need to enable it for your unit. This can be done by your unit Scoutbook administrator. First make sure you have a PayPal business... ---
**Author:** ![Shoreranger](https://avatars.discourse-cdn.com/v4/letter/s/b2d939/32.png) [@Shoreranger](https://discussions.scouting.org/u/Shoreranger)\ **Post date:** [April 29, 2024, 3:01pm UTC](https://discussions.scouting.org/t/wrong-paypal-fees-for-nonprofit/421634/5 "2024-04-29T15:01:53Z")
Was never resolved for us. > ![](https://global.discourse-cdn.com/scouting/original/3X/9/5/951bc4594b9bfd50a912cca8bdb1e56aab0b4c48.png "GeoffreyMaxwell") | [Geoffrey Maxwell](https://discussions.scouting.org/u/geoffreymaxwell) GeoffreyMaxwell > April 29 | > > - | - | Hoping that [@Shoreranger](https://discussions.scouting.org/u/shoreranger) or [@DonovanMcNeil](https://discussions.scouting.org/u/donovanmcneil) might have the answer to my problem as I believe it is the same as this closed 2022 post: > ![](https://global.discourse-cdn.com/scouting/original/3X/d/5/d57685ae23c3c3959e63aa98ce04a515bc212d36.png)[PayPal charging the wrong fee in Scoutbook](https://discussions.scouting.org/t/paypal-charging-the-wrong-fee-in-scoutbook/284612) [Scoutbook Bugs](https://discussions.scouting.org/c/scoutbook/bugs/18) > > Our unit has been approved by PayPal for the reduced transaction fee of 1.99% for tax-exempt entities (our Chartered Org). When users in Scoutbook make PayPal payments the standard fee of 3.49% is being charged, negating the whole point of a reduced fee. Please help! We have successfully registered with PayPal and Venmo as a 501c3 using our Chartered Organization’s status (as others have commented - not an easy process but worth going through given the overall payments we handle for the Troop). Like @Shoeranger our problem now is that Scoutbook is adding the higher normal fees and overcharging parents. Does anyone know if we can configure or otherwise change the PayPal settings in Scoutbook to use the correct fees? Thanks, Geoff Maxwell ASM, Troop 280, Chatham NJ ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [April 29, 2024, 3:17pm UTC](https://discussions.scouting.org/t/wrong-paypal-fees-for-nonprofit/421634/6 "2024-04-29T15:17:32Z")
![Screenshot 2024-04-29 at 10.17.05 AM](https://global.discourse-cdn.com/scouting/original/3X/1/7/17e73cbb4629b7ae8943841a1bf64d2e975856f4.png) Does this toggle not solve it? ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [May 6, 2024, 3:18pm UTC](https://discussions.scouting.org/t/wrong-paypal-fees-for-nonprofit/421634/7 "2024-05-06T15:18:01Z")
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