# Yet another--Another User using my email address **URL:** \ **Category:** Scoutbook & Scoutbook Plus Bugs\ **Created:** [September 19, 2022, 7:07pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491 "2022-09-19T19:07:42Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![DavidCreamer](https://avatars.discourse-cdn.com/v4/letter/d/ba8739/32.png) [@DavidCreamer](https://discussions.scouting.org/u/DavidCreamer)\ **Post date:** [September 19, 2022, 7:07pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/1 "2022-09-19T19:07:42Z")
This recently started to show up on Scoutbook: “Warning, another user is using the same email address…” I’ve made no changes to my SB account or created a new log on. Dave Creamer SB User ID: 9144040 BSA Member ID: 126877785 ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [September 19, 2022, 9:18pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/2 "2022-09-19T21:18:39Z")
Are you sure that warning is still there? We merged a duplicate for you yesterday. ---
**Author:** ![DavidCreamer](https://avatars.discourse-cdn.com/v4/letter/d/ba8739/32.png) [@DavidCreamer](https://discussions.scouting.org/u/DavidCreamer)\ **Post date:** [September 19, 2022, 10:01pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/3 "2022-09-19T22:01:41Z")
It’s gone. Thank you! I never created another account, but I did change my email quite a while ago. Was that the issue? ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [September 19, 2022, 10:14pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/4 "2022-09-19T22:14:19Z")
I don’t think so. You did have another username which we requested be removed. ---
**Author:** ![DavidCreamer](https://avatars.discourse-cdn.com/v4/letter/d/ba8739/32.png) [@DavidCreamer](https://discussions.scouting.org/u/DavidCreamer)\ **Post date:** [September 19, 2022, 10:27pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/5 "2022-09-19T22:27:43Z")
It wasn’t my son’s account by any chance–was it? We don’t go by Sr. and Jr. since we have different middle names. He has since aged out. ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [September 19, 2022, 10:29pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/6 "2022-09-19T22:29:38Z")
No, both had your DOB ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [September 19, 2022, 10:30pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/7 "2022-09-19T22:30:13Z")
But it’s certainly possible it was an extraneous account created related to confusion over that ---
**Author:** ![ArshiyaNaseer](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@ArshiyaNaseer](https://discussions.scouting.org/u/ArshiyaNaseer)\ **Post date:** [September 19, 2022, 10:50pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/8 "2022-09-19T22:50:08Z")
Hi, I seem to having the same issue. Here are my details: SB User ID: 2778482 BSA Member ID: 14056080 ---
**Author:** ![RyanRios](https://avatars.discourse-cdn.com/v4/letter/r/7ba0ec/32.png) [@RyanRios](https://discussions.scouting.org/u/RyanRios)\ **Post date:** [September 20, 2022, 1:09am UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/9 "2022-09-20T01:09:25Z")
I too started getting a warning that another user is using my email address. I recently registered my daughter with BSA and Scoutbook and I am wondering if something I did during registration caused this error. Ryan Rios SB User ID: 8953780 BSA Member ID: 6227241 ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [September 20, 2022, 3:10am UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/10 "2022-09-20T03:10:26Z")
@RyanRios It was your daughter. I removed the email address from her account. ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [September 20, 2022, 3:12am UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/11 "2022-09-20T03:12:15Z")
@ArshiyaNaseer I removed your email address from your scout ---
**Author:** ![TrishRhodes](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/trishrhodes/32/15952_2.png) [@TrishRhodes](https://discussions.scouting.org/u/TrishRhodes)\ **Post date:** [September 20, 2022, 5:56pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/12 "2022-09-20T17:56:54Z")
I have a parent with this same issue. Can someone help? He never showed up when the approved application finally made it over to Scoutbook three days later, so I searched for his name to add him as a connection but nothing came up. We thought it was because there was typo in his last name so I added him manually and now it’s saying someone else is using his email as well, but it’s just him. When council looks up his info it shows 2 different user ID along with 2 different BSA ID and 2 different SB numbers. ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [September 20, 2022, 6:42pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/13 "2022-09-20T18:42:56Z")
@TrishRhodes Please provide their member number (no names) ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [September 20, 2022, 6:43pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/14 "2022-09-20T18:43:51Z")
If your council can see all of that, they should be able to merge them ---
**Author:** ![RichardStone2](https://avatars.discourse-cdn.com/v4/letter/r/0ea827/32.png) [@RichardStone2](https://discussions.scouting.org/u/RichardStone2)\ **Post date:** [September 23, 2022, 6:21pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/15 "2022-09-23T18:21:56Z")
Hi @jacobfetzer, My son and I have recently changed packs and it seems that during the switch I am also getting this message. The Cub Master made the change, so I’m not sure what was done to cause this. My BSA Member ID: 136409409 My son’s Member ID: 136409408 I’m guessing that my email was added to his account. If that’s the case then it is fine, I just don’t know if this is an actual problem or not. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 23, 2022, 6:32pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/16 "2022-09-23T18:32:32Z")
@RichardStone2 this is fixed ---
**Author:** ![RichardStone2](https://avatars.discourse-cdn.com/v4/letter/r/0ea827/32.png) [@RichardStone2](https://discussions.scouting.org/u/RichardStone2)\ **Post date:** [September 23, 2022, 6:43pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/17 "2022-09-23T18:43:28Z")
Thank You! That was fast! 🙂 ---
**Author:** ![NelsonParzuchowski](https://avatars.discourse-cdn.com/v4/letter/n/c5a1d2/32.png) [@NelsonParzuchowski](https://discussions.scouting.org/u/NelsonParzuchowski)\ **Post date:** [September 25, 2022, 5:15pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/18 "2022-09-25T17:15:47Z")
Good Afternoon, I’m having the same issue with my account: 2798747 ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 25, 2022, 5:18pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/19 "2022-09-25T17:18:52Z")
@NelsonParzuchowski that is fixed ---
**Author:** ![NelsonParzuchowski](https://avatars.discourse-cdn.com/v4/letter/n/c5a1d2/32.png) [@NelsonParzuchowski](https://discussions.scouting.org/u/NelsonParzuchowski)\ **Post date:** [September 25, 2022, 7:39pm UTC](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491/20 "2022-09-25T19:39:58Z")
Thank you, Donovan! That was quick!! [Next page](https://discussions.scouting.org/t/yet-another-another-user-using-my-email-address/313491.md?page=2)