We recently moved to a new state, and thus to a new council. My daughter now shows up twice in Scoutbook with 2 different ID numbers, one for each council. Of course, only 1 has all of her ranks/achievements/awards associated with it (old council). I have spoken with our new council’s registrar many, many times, and I’ve gotten nowhere. A few weeks ago she said she opened a ticket with national to get this fixed, but it still isn’t and I can’t get a status update.
Is there any other way to get these IDs merged? I should note they are both associated to her in my.scouting.org, with the new council set at the primary.
Any assistance would be greatly appreciated!!