Youth has two SB User IDs, one BSA ID, how do I merge?

Scoutbook Using Scoutbook
1

There was a Scoutbook profile created for a new Scout before their application was processed by Council. She now has two SB user IDs and one BSA ID. Are these able to be merged? The name and DOB match on both SB accounts. TIA for your assistance.

SB ID 13009741, no BSA ID
SB ID 13009515, BSA ID 14924966

2

@SharonSmith

The reason this Scout ended up with 2 Scoutbook IDs is 13009741 did not contain a middle name while her registration does. The system requires names and DOB to match exactly in order to consider these the same person.

I have merged the accounts.

3

Thank you very much for the prompt reply and quick resolution! Much appreciated.

4

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.