# YPT issues? **URL:** \ **Category:** My Scouting Tools\ **Tags:** training, ypt, certificate\ **Created:** [August 9, 2020, 1:04pm UTC](https://discussions.scouting.org/t/ypt-issues/175327 "2020-08-09T13:04:13Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![JohnBurnham](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@JohnBurnham](https://discussions.scouting.org/u/JohnBurnham)\ **Post date:** [August 9, 2020, 1:04pm UTC](https://discussions.scouting.org/t/ypt-issues/175327/1 "2020-08-09T13:04:13Z")
Good morning to all. I am attempting to update my GOT (my Council has asked that we update it every year). I took it last Sunday and no update was shown. I took it again this Saturday and once again no update was shown. I have never had an issue with this in the past. Am I missing a new final step? It says it was completed successfully. Thank you and stay safe. John B ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [August 9, 2020, 1:22pm UTC](https://discussions.scouting.org/t/ypt-issues/175327/2 "2020-08-09T13:22:08Z")
I assume you mean YPT. There are some processes that sync overnight. So, it could easily take up to 24 hours, maybe 48 hours in some instances. Does the training system say you completed it? ---
**Author:** ![JohnBurnham](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@JohnBurnham](https://discussions.scouting.org/u/JohnBurnham)\ **Post date:** [August 9, 2020, 3:38pm UTC](https://discussions.scouting.org/t/ypt-issues/175327/3 "2020-08-09T15:38:51Z")
No it too to devouring my training it gives me the date of completion as 2019 and an expiration of 2021. Is they something I am suppose to do after I finish the test that might be preventing it from updateing? ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [August 9, 2020, 3:41pm UTC](https://discussions.scouting.org/t/ypt-issues/175327/4 "2020-08-09T15:41:46Z")
I know there have been issues in the past with it not recording the completion if you don’t let it play all the way to their end. Do all four individual courses show a 2019 completion date? Or just the test? What device are you using? ---
**Author:** ![JohnBurnham](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@JohnBurnham](https://discussions.scouting.org/u/JohnBurnham)\ **Post date:** [August 9, 2020, 4:02pm UTC](https://discussions.scouting.org/t/ypt-issues/175327/5 "2020-08-09T16:02:50Z")
I completed all four plus the test in 2019 but this year’s completion is not showing up. For the first retest last week I used my hp laptop. On Saturday I used my kindle fire tablet no difference. ---
**Author:** ![JohnBurnham](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@JohnBurnham](https://discussions.scouting.org/u/JohnBurnham)\ **Post date:** [August 9, 2020, 6:33pm UTC](https://discussions.scouting.org/t/ypt-issues/175327/6 "2020-08-09T18:33:55Z")
when I completed the test it instructed me to go and print off my training certificate but I couldnt figure ojt where this was located. ---
**Author:** ![KristenFerguson](https://avatars.discourse-cdn.com/v4/letter/k/ecccb3/32.png) [@KristenFerguson](https://discussions.scouting.org/u/KristenFerguson)\ **Post date:** [August 16, 2020, 2:50am UTC](https://discussions.scouting.org/t/ypt-issues/175327/7 "2020-08-16T02:50:48Z")
I have a similar problem. 100% completion in my training, but [my.scouting.org](http://my.scouting.org) says YPT is not compllete ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [August 16, 2020, 3:57am UTC](https://discussions.scouting.org/t/ypt-issues/175327/8 "2020-08-16T03:57:34Z")
There is sometimes a lag, but if you have taken all 4 modules and the YPT certification test and your training still hasn’t updated within 24-48 hours, then you can contact the BSA’s Member Care at (972) 580-2489 between 7 am - 7 pm CT, Monday - Friday or or send an email to [myscouting@scouting.org](mailto:myscouting@scouting.org). ---
**Author:** ![DougWright](https://avatars.discourse-cdn.com/v4/letter/d/90db22/32.png) [@DougWright](https://discussions.scouting.org/u/DougWright)\ **Post date:** [August 16, 2020, 8:10pm UTC](https://discussions.scouting.org/t/ypt-issues/175327/9 "2020-08-16T20:10:39Z")
One small correction Jennifer; it is 3 modules and the certification test. ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [August 16, 2020, 8:32pm UTC](https://discussions.scouting.org/t/ypt-issues/175327/10 "2020-08-16T20:32:30Z")
Doug, yes, thanks for the correction! ---
**Author:** ![JohnBurnham](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@JohnBurnham](https://discussions.scouting.org/u/JohnBurnham)\ **Post date:** [August 16, 2020, 8:54pm UTC](https://discussions.scouting.org/t/ypt-issues/175327/11 "2020-08-16T20:54:02Z")
Certification updated as of Friday before I left for our first troop campout of the year. Thank you Jennifer for the advice to contact membercare. Topic can now be closed ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [August 17, 2020, 8:54pm UTC](https://discussions.scouting.org/t/ypt-issues/175327/12 "2020-08-17T20:54:05Z")
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