# \#bug **URL:** https://discussions.scouting.org/tag/bug/151.md [Latest](https://discussions.scouting.org/latest.md) · [Categories](https://discussions.scouting.org/categories.md) · [Tags](https://discussions.scouting.org/tags.md) --- ## [CS-19 Resources “Family Talent Survey” bug](https://discussions.scouting.org/t/cs-19-resources-family-talent-survey-bug/512058)
**Author:** [@NataliaRoberts](https://discussions.scouting.org/u/NataliaRoberts)\ **Replies:** 1\ **Last updated:** [September 23, 2026, 10:57pm UTC](https://discussions.scouting.org/t/cs-19-resources-family-talent-survey-bug/512058 "2026-09-23T22:57:39Z")
Family Talent Survey slide can not be accessed by any means other than when JS is reset and slides are run through sequentially, meaning you can not navigate to it via TOC. This is significant because that one tab is al… --- ## [Den Leader Missing From Roster](https://discussions.scouting.org/t/den-leader-missing-from-roster/511934)
**Author:** [@ScottBauder](https://discussions.scouting.org/u/ScottBauder)\ **Replies:** 1\ **Last updated:** [September 14, 2026, 8:26pm UTC](https://discussions.scouting.org/t/den-leader-missing-from-roster/511934 "2026-09-14T20:26:49Z")
Hi, I’m a den leader and have disappeared from my pack’s roster in Scoutbook Plus. Registration and SYT are both still good. This seems similar to other posts I’ve seen where a position sync fixed things up. Although I… --- ## [Committe chair and committee members cannot see new (Lion) dens](https://discussions.scouting.org/t/committe-chair-and-committee-members-cannot-see-new-lion-dens/511864)
**Author:** [@SilviaPiccinotti](https://discussions.scouting.org/u/SilviaPiccinotti)\ **Replies:** 4\ **Last updated:** [September 8, 2026, 1:48pm UTC](https://discussions.scouting.org/t/committe-chair-and-committee-members-cannot-see-new-lion-dens/511864 "2026-09-08T13:48:07Z")
Hey folks, Our cubmaster created a lion den and added scouts to it and it is not visible on the roster to me as a committee member or our committee chair. Also, when we created a lion den and assigned leaders to it, tha… --- ## [ESRA generation bug](https://discussions.scouting.org/t/esra-generation-bug/511785)
**Author:** [@DouglasBailey1](https://discussions.scouting.org/u/DouglasBailey1)\ **Replies:** 5\ **Last updated:** [September 1, 2026, 5:45pm UTC](https://discussions.scouting.org/t/esra-generation-bug/511785 "2026-09-01T17:45:57Z")
When trying to generate an ESRA (via reporting) for member ID 132140295, I get the following error (regularly since yesterday). His last name has a space in the middle, could that be the issue? I do not get the error on … --- ## [Cannot end Den Chief Position - Bug](https://discussions.scouting.org/t/cannot-end-den-chief-position-bug/511638)
**Author:** [@AndrewAlexander1](https://discussions.scouting.org/u/AndrewAlexander1)\ **Replies:** 4\ **Last updated:** [August 25, 2026, 3:12pm UTC](https://discussions.scouting.org/t/cannot-end-den-chief-position-bug/511638 "2026-08-25T15:12:54Z")
I’m not able to end any of the Den Chief positions in Scoutbook Plus for any of my Scouts who are no longer in this Position. I see that many other Scouters have logged similar issues (click this link to search for all t… --- ## [Roster shows no scouts in SB+](https://discussions.scouting.org/t/roster-shows-no-scouts-in-sb/508004)
**Author:** [@RebeccaForman](https://discussions.scouting.org/u/RebeccaForman)\ **Replies:** 15\ **Last updated:** [October 29, 2025, 7:26pm UTC](https://discussions.scouting.org/t/roster-shows-no-scouts-in-sb/508004 "2025-10-29T19:26:07Z")
When I log onto SB+ as advancement coordinator there are no boys in the roster. The girls troop has a roster. Usually if I log in first to Legacy (which I like SO much better), then click on a kid, I can see their advanc… --- ## [My.Scouting Training Manager API Error](https://discussions.scouting.org/t/my-scouting-training-manager-api-error/507397)
**Author:** [@TimothyGiorgi](https://discussions.scouting.org/u/TimothyGiorgi)\ **Replies:** 1\ **Last updated:** [September 25, 2025, 5:08pm UTC](https://discussions.scouting.org/t/my-scouting-training-manager-api-error/507397 "2025-09-25T17:08:17Z")
Just started getting an error in My.Scouting yesterday: When I go into the Training Manager for any of my roles (pack, troop, district), I see this: “Error: You are not authorized to access this API”. This happens on… --- ## [Can't add Snorkeling Award](https://discussions.scouting.org/t/cant-add-snorkeling-award/507209)
**Author:** [@DavidHumphreys2](https://discussions.scouting.org/u/DavidHumphreys2)\ **Replies:** 2\ **Last updated:** [September 17, 2025, 9:21pm UTC](https://discussions.scouting.org/t/cant-add-snorkeling-award/507209 "2025-09-17T21:21:24Z")
I had a scout complete the Snorkeling Award, but I can’t mark it as completed. I get an JSON error that the value must be greater than 1. I assume it is because there are no requirements listed in Scoutbook+. I am hoping… --- ## [Permission Slips for the entire unit are downloadable by non-leaders (Privacy & Security)](https://discussions.scouting.org/t/permission-slips-for-the-entire-unit-are-downloadable-by-non-leaders-privacy-security/507134)
**Author:** [@ChadCummings](https://discussions.scouting.org/u/ChadCummings)\ **Replies:** 12\ **Last updated:** [September 15, 2025, 9:41pm UTC](https://discussions.scouting.org/t/permission-slips-for-the-entire-unit-are-downloadable-by-non-leaders-privacy-security/507134 "2025-09-15T21:41:14Z")
Permission slips for the whole unit are downloadable by non-leaders on a calendar event in Scoutbook Plus. The permission slip contains PII (personally identifiable information) like addresses and birthdates and should n… --- ## [Error "Could Not Determine Previous Device Award"](https://discussions.scouting.org/t/error-could-not-determine-previous-device-award/507069)
**Author:** [@BrianCarlin](https://discussions.scouting.org/u/BrianCarlin)\ **Replies:** 9\ **Last updated:** [September 15, 2025, 3:28pm UTC](https://discussions.scouting.org/t/error-could-not-determine-previous-device-award/507069 "2025-09-15T15:28:39Z")
One of our Scouts has earned several segments of the National Outdoor Badge, I was able to add the segments earned, however the devices can not be recorded, each time I submit, the error code “Could Not Determine Previou… --- ## [/0/parentUserIds/0 expected type: Integer, found: Null](https://discussions.scouting.org/t/0-parentuserids-0-expected-type-integer-found-null/506773)
**Author:** [@Mark-ChristianReid](https://discussions.scouting.org/u/Mark-ChristianReid)\ **Replies:** 10\ **Last updated:** [September 7, 2025, 3:22pm UTC](https://discussions.scouting.org/t/0-parentuserids-0-expected-type-integer-found-null/506773 "2025-09-07T15:22:55Z")
A new scout recently entered our pack. Upon attempting to move him in to a den, I received the error below. Data / database issue. I need help in resolving. I’m also happy to provide the scout’s BSA ID. Please advise. … --- ## [Lion Dens Not Displaying in SB Plus](https://discussions.scouting.org/t/lion-dens-not-displaying-in-sb-plus/506594)
**Author:** [@GaryGoggins](https://discussions.scouting.org/u/GaryGoggins)\ **Replies:** 6\ **Last updated:** [September 3, 2025, 8:08pm UTC](https://discussions.scouting.org/t/lion-dens-not-displaying-in-sb-plus/506594 "2025-09-03T20:08:00Z")
It appears that a recent update of SB Plus has caused the Lion Den to no longer display, and the scouts within the Lion Den also don’t show up in the roster due to this bug. They display on the my.scouting.org page, but… --- ## [My.Scouting Org Manager: Problem assigning New Member Coordinator](https://discussions.scouting.org/t/my-scouting-org-manager-problem-assigning-new-member-coordinator/506614)
**Author:** [@PaulLanzi](https://discussions.scouting.org/u/PaulLanzi)\ **Replies:** 2\ **Last updated:** [August 29, 2025, 11:17am UTC](https://discussions.scouting.org/t/my-scouting-org-manager-problem-assigning-new-member-coordinator/506614 "2025-08-29T11:17:00Z")
As part of our ‘prepare for recruitment’ drive, we are encouraging all units to name a New Member Coordinator and add that role in my.scouting. This ensures that they are ready to receive and respond to Leads and Applica… --- ## [Banner in Scoutbook Plus: Your position(s) and related permissions do not allow you to perform this action](https://discussions.scouting.org/t/banner-in-scoutbook-plus-your-position-s-and-related-permissions-do-not-allow-you-to-perform-this-action/506499)
**Author:** [@Monte](https://discussions.scouting.org/u/Monte)\ **Replies:** 6\ **Last updated:** [August 26, 2025, 9:02pm UTC](https://discussions.scouting.org/t/banner-in-scoutbook-plus-your-position-s-and-related-permissions-do-not-allow-you-to-perform-this-action/506499 "2025-08-26T21:02:54Z")
Getting this error when on the roster view of scoutbook plus. I’m going through and tidying up advancement that wasn’t fully recorded/approved last year. So far it doesn’t seem to be causing issues, but it’s clearly a … --- ## [Several sections of Internet Advancement not loading](https://discussions.scouting.org/t/several-sections-of-internet-advancement-not-loading/460556)
**Author:** [@MattMeyer2](https://discussions.scouting.org/u/MattMeyer2)\ **Replies:** 0\ **Last updated:** [December 3, 2024, 2:28am UTC](https://discussions.scouting.org/t/several-sections-of-internet-advancement-not-loading/460556 "2024-12-03T02:28:10Z")
Is there a better place to report bugs in Internet Advancement? There are several pages that aren’t working, particularly Activity Log entries. The form for adding a new activity never loads. I have tried a full refresh… --- ## [Can't view any scout in my roster](https://discussions.scouting.org/t/cant-view-any-scout-in-my-roster/436937)
**Author:** [@ThomasDaugherty](https://discussions.scouting.org/u/ThomasDaugherty)\ **Replies:** 11\ **Last updated:** [August 3, 2024, 4:53pm UTC](https://discussions.scouting.org/t/cant-view-any-scout-in-my-roster/436937 "2024-08-03T16:53:26Z")
Any time I click any scout in my roster it spins and I receive the “Whoops! We encountered an error trying to process your request.” I have, Shift refreshed Cleared the cookies for the site and the browser cache Tried… --- ## [Den Meetings Adds All Leaders in Unit](https://discussions.scouting.org/t/den-meetings-adds-all-leaders-in-unit/436273)
**Author:** [@JeremyGinsberg](https://discussions.scouting.org/u/JeremyGinsberg)\ **Replies:** 1\ **Last updated:** [July 30, 2024, 7:42pm UTC](https://discussions.scouting.org/t/den-meetings-adds-all-leaders-in-unit/436273 "2024-07-30T19:42:00Z")
Has there been an update on this issue? When creating a Den Meeting, a den leader must manually remove EVERY Leader in the unit, including the CoR and Exec Sponsor. Adding Den events was supposed to be easy, and this … --- ## [Scoutbook Plus Autoselects Aug 31st](https://discussions.scouting.org/t/scoutbook-plus-autoselects-aug-31st/428174)
**Author:** [@RyanHendrickson](https://discussions.scouting.org/u/RyanHendrickson)\ **Replies:** 13\ **Last updated:** [June 5, 2024, 3:44am UTC](https://discussions.scouting.org/t/scoutbook-plus-autoselects-aug-31st/428174 "2024-06-05T03:44:11Z")
Scoutbook Plus auto-select August 31st. The system should auto-select the current date. --- ## [YTP training not starting](https://discussions.scouting.org/t/ytp-training-not-starting/385755)
**Author:** [@SanghyunPark](https://discussions.scouting.org/u/SanghyunPark)\ **Replies:** 9\ **Last updated:** [December 31, 2023, 7:37pm UTC](https://discussions.scouting.org/t/ytp-training-not-starting/385755 "2023-12-31T19:37:24Z")
After I enroll I get the below screen. The training doesn’t start and there is no button for starting it. --- ## [Bug Internet Advancement calendar allows user to create event with same start and end date](https://discussions.scouting.org/t/bug-internet-advancement-calendar-allows-user-to-create-event-with-same-start-and-end-date/384911)
**Author:** [@mmars](https://discussions.scouting.org/u/mmars)\ **Replies:** 1\ **Last updated:** [October 25, 2023, 12:47pm UTC](https://discussions.scouting.org/t/bug-internet-advancement-calendar-allows-user-to-create-event-with-same-start-and-end-date/384911 "2023-10-25T12:47:21Z")
Internet Advancement calendar allows a user to create an event with the same start and and end date. This causes confusion for the user because the event can be saved successfully but when the event is edited an error is… --- ## [End Date on Connected Hike to Activity Issue](https://discussions.scouting.org/t/end-date-on-connected-hike-to-activity-issue/384444)
**Author:** [@JeremyGinsberg](https://discussions.scouting.org/u/JeremyGinsberg)\ **Replies:** 11\ **Last updated:** [October 23, 2023, 7:15pm UTC](https://discussions.scouting.org/t/end-date-on-connected-hike-to-activity-issue/384444 "2023-10-23T19:15:35Z")
When adding a hike to an activity, it won’t let me select an end date prior to today’s date. I wan to select the same date, 10/21/23. The time set is 7pm to 8pm for reference. --- ## [Events from Scoubook didn't transfer over](https://discussions.scouting.org/t/events-from-scoubook-didnt-transfer-over/382226)
**Author:** [@AdamNess](https://discussions.scouting.org/u/AdamNess)\ **Replies:** 27\ **Last updated:** [October 17, 2023, 4:41pm UTC](https://discussions.scouting.org/t/events-from-scoubook-didnt-transfer-over/382226 "2023-10-17T16:41:59Z")
We have all our events for the year entered into Scoubook, and the help file says that they should automatically be synced over to Internet Advancement Calendar, but our IA calendar is blank. Is there a manual sync optio… --- ## [Record of Changes Report Status Bug](https://discussions.scouting.org/t/record-of-changes-report-status-bug/369576)
**Author:** [@JeremyGinsberg](https://discussions.scouting.org/u/JeremyGinsberg)\ **Replies:** 6\ **Last updated:** [July 11, 2023, 3:11pm UTC](https://discussions.scouting.org/t/record-of-changes-report-status-bug/369576 "2023-07-11T15:11:27Z")
When pulling a Record of Changes Report within Membership Manager, I notice that scouts who get transferred from a Pack to a Troop show a status of “Dropped” on the Pack side but show “Transfered” on the Troop side. This… --- ## [Advancement Report labelled Service Hours Eagle Project Report](https://discussions.scouting.org/t/advancement-report-labelled-service-hours-eagle-project-report/336703)
**Author:** [@DavidO](https://discussions.scouting.org/u/DavidO)\ **Replies:** 3\ **Last updated:** [June 9, 2023, 6:37pm UTC](https://discussions.scouting.org/t/advancement-report-labelled-service-hours-eagle-project-report/336703 "2023-06-09T18:37:57Z")
Apologies if this is a duplicate, but I searched and didn’t see it mentioned. This is for our pack. When I’m on: Internet Advancement Then click Needs Purchasing Then at the bottom click on GENERATE REPORT The … --- ## [Duplicate account for scout with same SB# and BSA #](https://discussions.scouting.org/t/duplicate-account-for-scout-with-same-sb-and-bsa/362289)
**Author:** [@TamarWilliams](https://discussions.scouting.org/u/TamarWilliams)\ **Replies:** 2\ **Last updated:** [May 7, 2023, 5:41pm UTC](https://discussions.scouting.org/t/duplicate-account-for-scout-with-same-sb-and-bsa/362289 "2023-05-07T17:41:48Z")
How do I remove one? Thanks --- ## [Merit Badge Counselors - Email mismatch between scoutbook and my.scouting](https://discussions.scouting.org/t/merit-badge-counselors-email-mismatch-between-scoutbook-and-my-scouting/353370)
**Author:** [@JamesBrown13](https://discussions.scouting.org/u/JamesBrown13)\ **Replies:** 40\ **Last updated:** [March 28, 2023, 10:57pm UTC](https://discussions.scouting.org/t/merit-badge-counselors-email-mismatch-between-scoutbook-and-my-scouting/353370 "2023-03-28T22:57:27Z")
I have 21 merit badge counselors who have different emails in my.scouting vs scoutbook. One has NO email in scoutbook, but does have an email in my.scouting. Some are considerably different. Other’s are pretty obviously… --- ## [Scoutbook event invite lists destroyed](https://discussions.scouting.org/t/scoutbook-event-invite-lists-destroyed/355031)
**Author:** [@JesseArroyo](https://discussions.scouting.org/u/JesseArroyo)\ **Replies:** 13\ **Last updated:** [March 24, 2023, 3:04pm UTC](https://discussions.scouting.org/t/scoutbook-event-invite-lists-destroyed/355031 "2023-03-24T15:04:16Z")
Continuing the discussion from March 22, 2023 Scoutbook Updates: For some of our upcoming calendar entries, sometime between yesterday and today, the entire invite list was wiped out except for a handful of adult leader… --- ## [Error trying to enter multiple charges in Payment Quick Entry](https://discussions.scouting.org/t/error-trying-to-enter-multiple-charges-in-payment-quick-entry/311643)
**Author:** [@DavidPierce1](https://discussions.scouting.org/u/DavidPierce1)\ **Replies:** 0\ **Last updated:** [September 6, 2022, 1:36am UTC](https://discussions.scouting.org/t/error-trying-to-enter-multiple-charges-in-payment-quick-entry/311643 "2022-09-06T01:36:52Z")
I am new to using Scoutbook at the treasurer and I have seen other posts with similar errors reported, but I have not found a way to resolve my issue. I am trying to enter different amounts across 11 scouts, but I keep … --- ## [YPT training not working?](https://discussions.scouting.org/t/ypt-training-not-working/198771)
**Author:** [@BrianDaugherty](https://discussions.scouting.org/u/BrianDaugherty)\ **Replies:** 56\ **Last updated:** [July 19, 2022, 11:20am UTC](https://discussions.scouting.org/t/ypt-training-not-working/198771 "2022-07-19T11:20:19Z")
YPT training doesn’t seem to be working. White screen with long delay on https://my.scouting.org/vim2/webscript/output/proxy.aspx?Method=ExecuteScriptSet&ScriptSetCode=ZanmaSSOAgent&ScriptCode=EntryPoint&ServiceProvider… --- ## [I cannot add new leaders](https://discussions.scouting.org/t/i-cannot-add-new-leaders/291676)
**Author:** [@RobinVanDyke](https://discussions.scouting.org/u/RobinVanDyke)\ **Replies:** 8\ **Last updated:** [May 3, 2022, 3:40pm UTC](https://discussions.scouting.org/t/i-cannot-add-new-leaders/291676 "2022-05-03T15:40:58Z")
Hi, Scoutbook will not allow me to add new leaders. I am looking up adults with Scoutbook accounts and it returns no results. I have even copy/pasted the BSA numbers from their parent accounts to ensure that they are b… [Next page](https://discussions.scouting.org/tag/bug/151.md?match_all_tags=true&page=1&tags%5B%5D=bug)