# \#connections **URL:** https://discussions.scouting.org/tag/connections/43.md [Latest](https://discussions.scouting.org/latest.md) · [Categories](https://discussions.scouting.org/categories.md) · [Tags](https://discussions.scouting.org/tags.md) --- ## [Lost connection to youth scouts today](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964)
**Author:** [@JamesRevett](https://discussions.scouting.org/u/JamesRevett)\ **Replies:** 11\ **Last updated:** [September 16, 2026, 10:52pm UTC](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964 "2026-09-16T22:52:36Z")
Through yesterday, September 15th 2026, I was able to see both of my youth scouts when I logged in. Now it says I have no connections to youth. My BSA ID is 126020350. I’m not aware of any changes that have been made t… --- ## [Parent Child Connection is Broken](https://discussions.scouting.org/t/parent-child-connection-is-broken/511735)
**Author:** [@TCMontague](https://discussions.scouting.org/u/TCMontague)\ **Replies:** 12\ **Last updated:** [August 29, 2026, 10:53am UTC](https://discussions.scouting.org/t/parent-child-connection-is-broken/511735 "2026-08-29T10:53:37Z")
I’m seeing a lot of weird things after completing 2 council-to-council transfers for 2 batches of scouts (1 to a troop and 2 to a pack) per the documented process. It created 2 new IDs for me, and it’s messed up a lot o… --- ## [Error when trying to confirm Scout connection request](https://discussions.scouting.org/t/error-when-trying-to-confirm-scout-connection-request/510619)
**Author:** [@SarahCornelisse](https://discussions.scouting.org/u/SarahCornelisse)\ **Replies:** 8\ **Last updated:** [May 13, 2026, 4:35pm UTC](https://discussions.scouting.org/t/error-when-trying-to-confirm-scout-connection-request/510619 "2026-05-13T16:35:01Z")
My husband sent a Scoutbook connection request for our son. When I try to confirm/accept, a message pops up saying there has been an error in approving the invitation. I have tried confirming more than once over a peri… --- ## [Multiple Scouting Login and Scout not linked to both adults](https://discussions.scouting.org/t/multiple-scouting-login-and-scout-not-linked-to-both-adults/509317)
**Author:** [@AlexFannin](https://discussions.scouting.org/u/AlexFannin)\ **Replies:** 3\ **Last updated:** [January 25, 2026, 10:28pm UTC](https://discussions.scouting.org/t/multiple-scouting-login-and-scout-not-linked-to-both-adults/509317 "2026-01-25T22:28:20Z")
Hello, We have been trying to get my son renewed since December, prior to his membership lasping. After talking with our membership coordinator at the troop and our district representative, we have found that my son is … --- ## [Adding a connection - Relationship options are NOT SELECTABLE](https://discussions.scouting.org/t/adding-a-connection-relationship-options-are-not-selectable/509106)
**Author:** [@BrandyMoorhead](https://discussions.scouting.org/u/BrandyMoorhead)\ **Replies:** 8\ **Last updated:** [January 7, 2026, 2:31am UTC](https://discussions.scouting.org/t/adding-a-connection-relationship-options-are-not-selectable/509106 "2026-01-07T02:31:39Z")
I am trying to add a parent (non-member) to scoutbook as a connection to existing cub scout (Member ID 141941563. Complete the search for existing user - not found. Add new adult account, selected gender, first, last, … --- ## [Unit Connection Email Notifications](https://discussions.scouting.org/t/unit-connection-email-notifications/508953)
**Author:** [@Dave\_K](https://discussions.scouting.org/u/Dave_K)\ **Replies:** 4\ **Last updated:** [December 21, 2025, 1:14am UTC](https://discussions.scouting.org/t/unit-connection-email-notifications/508953 "2025-12-21T01:14:39Z")
As a District Commissioner, I would like to get an email notification that contains the data entered when a Unit Commissioner enters a unit connection. --- ## [I am trying to connect my son to his account](https://discussions.scouting.org/t/i-am-trying-to-connect-my-son-to-his-account/508689)
**Author:** [@JoshuaKraus](https://discussions.scouting.org/u/JoshuaKraus)\ **Replies:** 1\ **Last updated:** [November 30, 2025, 11:51pm UTC](https://discussions.scouting.org/t/i-am-trying-to-connect-my-son-to-his-account/508689 "2025-11-30T23:51:48Z")
I understand the need for safety and my son is under 13. I am a leader in his troop and I have a scout book account but I can’t get him to connect to his. There is no invite to connect button that I can find. I see hi… --- ## [Error when adding a parent connection to a scout: subUnitType and subUnitId are required](https://discussions.scouting.org/t/error-when-adding-a-parent-connection-to-a-scout-subunittype-and-subunitid-are-required/508380)
**Author:** [@Kyle\_Bishop](https://discussions.scouting.org/u/Kyle_Bishop)\ **Replies:** 4\ **Last updated:** [November 14, 2025, 1:16pm UTC](https://discussions.scouting.org/t/error-when-adding-a-parent-connection-to-a-scout-subunittype-and-subunitid-are-required/508380 "2025-11-14T13:16:38Z")
Good morning, we are trying to add a new parent to their scout in SB+. We can find the parent through the connection search feature but when we try to add them we get the following error: Error subUnitType and subUnitI… --- ## [How to Bulk Assign a Merit Badge Counselor to Multiple Scouts (Possibly by Bulk Assigning a Connection?)](https://discussions.scouting.org/t/how-to-bulk-assign-a-merit-badge-counselor-to-multiple-scouts-possibly-by-bulk-assigning-a-connection/507789)
**Author:** [@KristaZavatta](https://discussions.scouting.org/u/KristaZavatta)\ **Replies:** 1\ **Last updated:** [October 14, 2025, 7:01pm UTC](https://discussions.scouting.org/t/how-to-bulk-assign-a-merit-badge-counselor-to-multiple-scouts-possibly-by-bulk-assigning-a-connection/507789 "2025-10-14T19:01:03Z")
How can I bulk assign multiple Scouts working on the same Merit Badge to a single Merit Badge Counselor? I know that in Scoutbook (Legacy) I can go to a single Scout’s Profile \> Click Connections \> Select the Counselor \>… --- ## [Scoutmaster cannot update Advancement in SB+, but has access in SB](https://discussions.scouting.org/t/scoutmaster-cannot-update-advancement-in-sb-but-has-access-in-sb/463362)
**Author:** [@BryanO\_Mary](https://discussions.scouting.org/u/BryanO_Mary)\ **Replies:** 4\ **Last updated:** [December 19, 2024, 6:34pm UTC](https://discussions.scouting.org/t/scoutmaster-cannot-update-advancement-in-sb-but-has-access-in-sb/463362 "2024-12-19T18:34:53Z")
My positions are correct in My.Scouting.Org - Scoutmaster for a Troop and Committee for a Pack. I can access and update advancements for the Pack in both SB and SB+ I can access and update advancements for the Troop in… --- ## [Parent connection showing duplicate email/wrong parent for scout](https://discussions.scouting.org/t/parent-connection-showing-duplicate-email-wrong-parent-for-scout/462217)
**Author:** [@MathewArrington](https://discussions.scouting.org/u/MathewArrington)\ **Replies:** 6\ **Last updated:** [December 13, 2024, 11:59am UTC](https://discussions.scouting.org/t/parent-connection-showing-duplicate-email-wrong-parent-for-scout/462217 "2024-12-13T11:59:18Z")
I have two sons in cub scouts, a second grader and kindergartner. My older boy has always shown in scoutbook fine, but my younger son has never shown up in my scoutbook. When I asked the den leader she showed me that in … --- ## [Dropped Connections then double accounts?](https://discussions.scouting.org/t/dropped-connections-then-double-accounts/423354)
**Author:** [@NicoleHolt](https://discussions.scouting.org/u/NicoleHolt)\ **Replies:** 2\ **Last updated:** [May 9, 2024, 8:02pm UTC](https://discussions.scouting.org/t/dropped-connections-then-double-accounts/423354 "2024-05-09T20:02:39Z")
At one point a few months ago my connection to my own kids dropped on Scoutbook. I had my husband invite me to connect from his account but this resulted in what looks like a second version of myself. Can these be merged… --- ## [Linking scout to parent’s account](https://discussions.scouting.org/t/linking-scout-to-parent-s-account/421312)
**Author:** [@LehlaDannenmaier](https://discussions.scouting.org/u/LehlaDannenmaier)\ **Replies:** 7\ **Last updated:** [April 27, 2024, 12:33am UTC](https://discussions.scouting.org/t/linking-scout-to-parent-s-account/421312 "2024-04-27T00:33:44Z")
When I link my son’s member id to my account it says he has not completed the YPT certification and courses; however, these have been completed in my account that I’m trying to connect. How can I get my son’s account lin… --- ## [Not able to connect Scout to my adult log in](https://discussions.scouting.org/t/not-able-to-connect-scout-to-my-adult-log-in/409307)
**Author:** [@CarrieOConnell](https://discussions.scouting.org/u/CarrieOConnell)\ **Replies:** 5\ **Last updated:** [February 29, 2024, 9:12pm UTC](https://discussions.scouting.org/t/not-able-to-connect-scout-to-my-adult-log-in/409307 "2024-02-29T21:12:51Z")
When I try to add a new connection, it comes up with an error. “Whoops we have encountered a problem!” My son is membership ID 134937235 It also says that I am still in the Cub scout pack 60, but we have moved on to T… --- ## [Removing Adult connections from Scout's profile](https://discussions.scouting.org/t/removing-adult-connections-from-scouts-profile/390743)
**Author:** [@NadezhdaAnikeev](https://discussions.scouting.org/u/NadezhdaAnikeev)\ **Replies:** 2\ **Last updated:** [November 30, 2023, 1:10am UTC](https://discussions.scouting.org/t/removing-adult-connections-from-scouts-profile/390743 "2023-11-30T01:10:26Z")
We have a new scout who Council has mistakenly placed in a wrong troop on Scoutbook. It took 19 days or so (and me asking/calling/emailing, etc), but the scout is finally showing as in our troop on Scoutbook. Now in his … --- ## [Scoutbook Advancement import - Awards](https://discussions.scouting.org/t/scoutbook-advancement-import-awards/372166)
**Author:** [@MarcMcGrain](https://discussions.scouting.org/u/MarcMcGrain)\ **Replies:** 3\ **Last updated:** [August 6, 2023, 3:04am UTC](https://discussions.scouting.org/t/scoutbook-advancement-import-awards/372166 "2023-08-06T03:04:01Z")
I exported the summer camp advancement and awards from a council using black pug. When I imported, the merit badges went in fine, but no awards did such Snorkeling. Any thoughts? --- ## [Correct PARENT’s BSA ID in Scout’s Profile in Scoutbook](https://discussions.scouting.org/t/correct-parent-s-bsa-id-in-scout-s-profile-in-scoutbook/372165)
**Author:** [@BrianVoigt](https://discussions.scouting.org/u/BrianVoigt)\ **Replies:** 5\ **Last updated:** [August 5, 2023, 9:13pm UTC](https://discussions.scouting.org/t/correct-parent-s-bsa-id-in-scout-s-profile-in-scoutbook/372165 "2023-08-05T21:13:53Z")
I am the Committee Chair for units Troop 5-B and Crew 5 in Circle Ten Council (Soaring Eagle District). I am also COR Delegate for both units. One of our youth has BSA ID 129454694 (initials ACV). The parent has two BS… --- ## [Can't find my SB/IA account to connect to son](https://discussions.scouting.org/t/cant-find-my-sb-ia-account-to-connect-to-son/366983)
**Author:** [@ZakKinsey](https://discussions.scouting.org/u/ZakKinsey)\ **Replies:** 3\ **Last updated:** [June 15, 2023, 1:42pm UTC](https://discussions.scouting.org/t/cant-find-my-sb-ia-account-to-connect-to-son/366983 "2023-06-15T13:42:12Z")
My son lives in another state most of the year and therefore is in a different pack than I am a Cubmaster for where I live. I attempted to get connected to his SB/IA via his scoutmaster, but they were unable to find my a… --- ## [Connected to self as parent/child](https://discussions.scouting.org/t/connected-to-self-as-parent-child/355816)
**Author:** [@MichaelJostes](https://discussions.scouting.org/u/MichaelJostes)\ **Replies:** 1\ **Last updated:** [March 29, 2023, 12:40pm UTC](https://discussions.scouting.org/t/connected-to-self-as-parent-child/355816 "2023-03-29T12:40:54Z")
SB 11948975/ BSA 10862704/ BSA 13907806 is the child of itself under connection ID 65207503, unit ID 46835, and den ID 247168. The account is both an adult and child simultaneously. I’ve tried to break the connection bu… --- ## [Unable to Modify Connections](https://discussions.scouting.org/t/unable-to-modify-connections/353848)
**Author:** [@KeithGreen](https://discussions.scouting.org/u/KeithGreen)\ **Replies:** 4\ **Last updated:** [March 20, 2023, 2:32am UTC](https://discussions.scouting.org/t/unable-to-modify-connections/353848 "2023-03-20T02:32:07Z")
I am the Committee Chair for my pack. Recently my daughter bridged from our Pack to a Troop and I became dual-registered. I now cannot modify connections for the Cub Scouts in the Pack beyond “View Profile” and “View Adv… --- ## [Not Able to Add Merit Badge Counselors with Invite](https://discussions.scouting.org/t/not-able-to-add-merit-badge-counselors-with-invite/309126)
**Author:** [@WilliamKett](https://discussions.scouting.org/u/WilliamKett)\ **Replies:** 4\ **Last updated:** [August 27, 2022, 12:15pm UTC](https://discussions.scouting.org/t/not-able-to-add-merit-badge-counselors-with-invite/309126 "2022-08-27T12:15:20Z")
Parents and Scoutmasters do not seem to be able to add merit badge counselors using the invite tool. For in and out of council searches. It also seems like the making a connection to a scout is not working as well even … --- ## [Scout not connected](https://discussions.scouting.org/t/scout-not-connected/338699)
**Author:** [@LilaAylstock](https://discussions.scouting.org/u/LilaAylstock)\ **Replies:** 1\ **Last updated:** [January 19, 2023, 9:14pm UTC](https://discussions.scouting.org/t/scout-not-connected/338699 "2023-01-19T21:14:24Z")
I have a scout who has his own account but his login doesn’t connect to his account. Please advise. SB User ID: 11256298 BSA Member ID: 130763778 Moderator: Please do not post names or e-mail addreses. --- ## [Trouble Connecting Parent to Second Scout in Scoutbook](https://discussions.scouting.org/t/trouble-connecting-parent-to-second-scout-in-scoutbook/326703)
**Author:** [@AdrianDLG](https://discussions.scouting.org/u/AdrianDLG)\ **Replies:** 2\ **Last updated:** [November 3, 2022, 5:03pm UTC](https://discussions.scouting.org/t/trouble-connecting-parent-to-second-scout-in-scoutbook/326703 "2022-11-03T17:03:04Z")
I have a parent which we added to Scoutbook as a connection to their scout in our Pack, but it doesn’t allow us to add them to their second scout within the same Pack. Parent BS AID 14398958 Second Scout BSA ID 1436382… --- ## [Can't add Merit Badge Counselor in Connections](https://discussions.scouting.org/t/cant-add-merit-badge-counselor-in-connections/320162)
**Author:** [@RachelR](https://discussions.scouting.org/u/RachelR)\ **Replies:** 6\ **Last updated:** [October 18, 2022, 1:57pm UTC](https://discussions.scouting.org/t/cant-add-merit-badge-counselor-in-connections/320162 "2022-10-18T13:57:23Z")
When I try to search on a Merit Badge counselor by name, email address, or member ID in Connections, I get a response saying not found even though the MB counselor is in the system. I tried searching on my son’s Scoutmas… --- ## [Cannot find Bear Parent in Scoutbook to link to their children](https://discussions.scouting.org/t/cannot-find-bear-parent-in-scoutbook-to-link-to-their-children/313160)
**Author:** [@ShirleyHou](https://discussions.scouting.org/u/ShirleyHou)\ **Replies:** 11\ **Last updated:** [September 16, 2022, 5:21pm UTC](https://discussions.scouting.org/t/cannot-find-bear-parent-in-scoutbook-to-link-to-their-children/313160 "2022-09-16T17:21:47Z")
I have two Bear Scouts who completed their application, appeared in Scoutbook but without any parent connected to their profiles. The two children are: SB USER ID 12596794 BSA #14430838 SB USER ID 12596798 BSA #14430… --- ## [Connections keep reverting to full control](https://discussions.scouting.org/t/connections-keep-reverting-to-full-control/313041)
**Author:** [@Wheelie](https://discussions.scouting.org/u/Wheelie)\ **Replies:** 2\ **Last updated:** [September 15, 2022, 7:20pm UTC](https://discussions.scouting.org/t/connections-keep-reverting-to-full-control/313041 "2022-09-15T19:20:57Z")
I go in to the Scout’s Connections page, limit those connections as appropriate so that everyone doesn’t have full access (the red toggle slide moves with each click but takes some 3, 4, 5 clicks to get it to fully slide… --- ## [Lion Parent not in Scoutbook](https://discussions.scouting.org/t/lion-parent-not-in-scoutbook/312712)
**Author:** [@CourtneyAtkinson](https://discussions.scouting.org/u/CourtneyAtkinson)\ **Replies:** 11\ **Last updated:** [September 13, 2022, 6:18pm UTC](https://discussions.scouting.org/t/lion-parent-not-in-scoutbook/312712 "2022-09-13T18:18:22Z")
I have a Lion that does not have a parent listed on his Scoutbook account. When I search for the parents email address under the “Search for existing user”, I get the name of the Lion. Do I use that record that appears f… --- ## [Contact Report for Aged Out Scouts / Parents?](https://discussions.scouting.org/t/contact-report-for-aged-out-scouts-parents/311202)
**Author:** [@SeanLuckman](https://discussions.scouting.org/u/SeanLuckman)\ **Replies:** 1\ **Last updated:** [September 1, 2022, 5:46pm UTC](https://discussions.scouting.org/t/contact-report-for-aged-out-scouts-parents/311202 "2022-09-01T17:46:31Z")
Is there a way to run a report or access the contact information for Scouts or their parents that have completed their Eagle and Aged out? I have some Eagle Items that did not get to the Scouts and would like to give it… --- ## [Youth Profile error : "Person not found for given person GUID"](https://discussions.scouting.org/t/youth-profile-error-person-not-found-for-given-person-guid/311161)
**Author:** [@JesseHarbison](https://discussions.scouting.org/u/JesseHarbison)\ **Replies:** 2\ **Last updated:** [September 1, 2022, 3:31am UTC](https://discussions.scouting.org/t/youth-profile-error-person-not-found-for-given-person-guid/311161 "2022-09-01T03:31:35Z")
Sorry, we’ve been trying to work around multiple issues for a while. My scout originally had two profiles in Scoutbook. After removing one he couldn’t login and I was worried his cub scout records were lost, but he stil… --- ## [Need to remove Scout Parent but the Parent not on troop roster](https://discussions.scouting.org/t/need-to-remove-scout-parent-but-the-parent-not-on-troop-roster/304892)
**Author:** [@RichardShaw1](https://discussions.scouting.org/u/RichardShaw1)\ **Replies:** 1\ **Last updated:** [August 1, 2022, 7:55pm UTC](https://discussions.scouting.org/t/need-to-remove-scout-parent-but-the-parent-not-on-troop-roster/304892 "2022-08-01T19:55:13Z")
Council says they cannot because the parent is not in the system. [Next page](https://discussions.scouting.org/tag/connections/43.md?match_all_tags=true&page=1&tags%5B%5D=connections)