# \#roster **URL:** https://discussions.scouting.org/tag/roster/126.md [Latest](https://discussions.scouting.org/latest.md) · [Categories](https://discussions.scouting.org/categories.md) · [Tags](https://discussions.scouting.org/tags.md) --- ## [Scoutbook Plus Roster won't show most youth when accessed on Safari on iPhone](https://discussions.scouting.org/t/scoutbook-plus-roster-wont-show-most-youth-when-accessed-on-safari-on-iphone/512103)
**Author:** [@DavidPutney](https://discussions.scouting.org/u/DavidPutney)\ **Replies:** 3\ **Last updated:** [September 26, 2026, 10:37pm UTC](https://discussions.scouting.org/t/scoutbook-plus-roster-wont-show-most-youth-when-accessed-on-safari-on-iphone/512103 "2026-09-26T22:37:39Z")
I often access Scoutbook Plus using my iPhone to update advancement items. The main Roster page should be showing me 35 Youth members when I’ve selected Youth registrants in the filter, but on my iPhone it shows me only… --- ## [Removing Scouts and Adults from My Scouting Roster](https://discussions.scouting.org/t/removing-scouts-and-adults-from-my-scouting-roster/511992)
**Author:** [@StephenWillson2](https://discussions.scouting.org/u/StephenWillson2)\ **Replies:** 3\ **Last updated:** [September 18, 2026, 10:44am UTC](https://discussions.scouting.org/t/removing-scouts-and-adults-from-my-scouting-roster/511992 "2026-09-18T10:44:24Z")
Hello, I am the SM for a troop with many military families. This causes involvement in the troop to regularly change with “Permanent Change of Station Season” (summer). We have many individuals listed on the My Scouting… --- ## [Den Leader Missing From Roster](https://discussions.scouting.org/t/den-leader-missing-from-roster/511934)
**Author:** [@ScottBauder](https://discussions.scouting.org/u/ScottBauder)\ **Replies:** 1\ **Last updated:** [September 14, 2026, 8:26pm UTC](https://discussions.scouting.org/t/den-leader-missing-from-roster/511934 "2026-09-14T20:26:49Z")
Hi, I’m a den leader and have disappeared from my pack’s roster in Scoutbook Plus. Registration and SYT are both still good. This seems similar to other posts I’ve seen where a position sync fixed things up. Although I… --- ## [Committe chair and committee members cannot see new (Lion) dens](https://discussions.scouting.org/t/committe-chair-and-committee-members-cannot-see-new-lion-dens/511864)
**Author:** [@SilviaPiccinotti](https://discussions.scouting.org/u/SilviaPiccinotti)\ **Replies:** 4\ **Last updated:** [September 8, 2026, 1:48pm UTC](https://discussions.scouting.org/t/committe-chair-and-committee-members-cannot-see-new-lion-dens/511864 "2026-09-08T13:48:07Z")
Hey folks, Our cubmaster created a lion den and added scouts to it and it is not visible on the roster to me as a committee member or our committee chair. Also, when we created a lion den and assigned leaders to it, tha… --- ## [ScoutBook Plus Roster Export as CSV file](https://discussions.scouting.org/t/scoutbook-plus-roster-export-as-csv-file/511745)
**Author:** [@PeterHowe](https://discussions.scouting.org/u/PeterHowe)\ **Replies:** 9\ **Last updated:** [August 30, 2026, 8:32pm UTC](https://discussions.scouting.org/t/scoutbook-plus-roster-export-as-csv-file/511745 "2026-08-30T20:32:46Z")
With the change in reporting, How do I create a CSV file of the troop roster? With the change to ScoutBook Plus, the export options have changed. What are the privileges or role I need to be able to export the troop ro… --- ## [Editing a Patrol; Invalid request - “parentUserIds” is not allowed](https://discussions.scouting.org/t/editing-a-patrol-invalid-request-parentuserids-is-not-allowed/511636)
**Author:** [@PhilipMcKeown](https://discussions.scouting.org/u/PhilipMcKeown)\ **Replies:** 5\ **Last updated:** [August 20, 2026, 8:20pm UTC](https://discussions.scouting.org/t/editing-a-patrol-invalid-request-parentuserids-is-not-allowed/511636 "2026-08-20T20:20:20Z")
When attempting to add scouts to a patrol, no matter how I do it (e.g. Edit the Patrol, or hover over the patrol icon in the list and click Add to Patrol). When I click Save, I get the following error. I am the Commi… --- ## [Missing scout from scoutbook plus but listed on my.scouting.org](https://discussions.scouting.org/t/missing-scout-from-scoutbook-plus-but-listed-on-my-scouting-org/511601)
**Author:** [@XinYuan](https://discussions.scouting.org/u/XinYuan)\ **Replies:** 1\ **Last updated:** [August 13, 2026, 7:20pm UTC](https://discussions.scouting.org/t/missing-scout-from-scoutbook-plus-but-listed-on-my-scouting-org/511601 "2026-08-13T19:20:39Z")
youth member# 141523131 who is listed on my.scouting.org, but missing on scoutbook plus roster, would you please re-sync? thanks --- ## [Missing Scoutbook Plus Roster](https://discussions.scouting.org/t/missing-scoutbook-plus-roster/511561)
**Author:** [@ShawnOConnor](https://discussions.scouting.org/u/ShawnOConnor)\ **Replies:** 10\ **Last updated:** [August 10, 2026, 12:55pm UTC](https://discussions.scouting.org/t/missing-scoutbook-plus-roster/511561 "2026-08-10T12:55:51Z")
Scout ID 141715642 is on my.scouting.org roster but not on Scoutbook Plus roster. I have reset my filters and run incognito and still won’t show up. Please sync. Thank you! --- ## [Scoutbook Plus Roster- Can't open scout profiles](https://discussions.scouting.org/t/scoutbook-plus-roster-cant-open-scout-profiles/510536)
**Author:** [@BenjaminWayne](https://discussions.scouting.org/u/BenjaminWayne)\ **Replies:** 7\ **Last updated:** [May 7, 2026, 3:45pm UTC](https://discussions.scouting.org/t/scoutbook-plus-roster-cant-open-scout-profiles/510536 "2026-05-07T15:45:31Z")
I’m runnning into a technical hurdle in Scoutbook Plus and hoping someone might have a workaround or fix. I am trying to review individual Scout profiles and manage advancements, but the Roster page is not cooperating. … --- ## [Scoutbook - background check - Religious emblem](https://discussions.scouting.org/t/scoutbook-background-check-religious-emblem/510175)
**Author:** [@NishaAlex](https://discussions.scouting.org/u/NishaAlex)\ **Replies:** 4\ **Last updated:** [April 15, 2026, 6:22pm UTC](https://discussions.scouting.org/t/scoutbook-background-check-religious-emblem/510175 "2026-04-15T18:22:42Z")
Hello I couldn’t find the correct category on this. Posting the question here. For Religious emblem, for Catholic community, we need to provide ‘the proof and most recent criminal background check date’ for the counsel… --- ## [Rosters in Scoutbook Legacy and Plus don't Match](https://discussions.scouting.org/t/rosters-in-scoutbook-legacy-and-plus-dont-match/509774)
**Author:** [@ErikJohnson](https://discussions.scouting.org/u/ErikJohnson)\ **Replies:** 2\ **Last updated:** [March 6, 2026, 2:27am UTC](https://discussions.scouting.org/t/rosters-in-scoutbook-legacy-and-plus-dont-match/509774 "2026-03-06T02:27:18Z")
I can see our Crossovers on the Scoutbook Legacy roster and the my.scouting.org roster but not on the Scoutbook Plus roster. If I try to enter advancement in Scoutbook Legacy I am brought to the Crossovers profile in Sco… --- ## [Scouts reassigned to random cub scout den and dens missing](https://discussions.scouting.org/t/scouts-reassigned-to-random-cub-scout-den-and-dens-missing/509689)
**Author:** [@KevinDunlop1](https://discussions.scouting.org/u/KevinDunlop1)\ **Replies:** 3\ **Last updated:** [February 27, 2026, 1:21pm UTC](https://discussions.scouting.org/t/scouts-reassigned-to-random-cub-scout-den-and-dens-missing/509689 "2026-02-27T13:21:35Z")
Hi, Recently, Scoutbook reassigned all cubs to random dens. When I move them back, it was fine. Then today I logged in and my wolve den is missing and 2 other scouts were moved to different dens again. I reassigned e… --- ## [HELP! Patrol Assignment changes in SB+ reverting overnight](https://discussions.scouting.org/t/help-patrol-assignment-changes-in-sb-reverting-overnight/509649)
**Author:** [@JamesStreit1](https://discussions.scouting.org/u/JamesStreit1)\ **Replies:** 6\ **Last updated:** [February 24, 2026, 2:49pm UTC](https://discussions.scouting.org/t/help-patrol-assignment-changes-in-sb-reverting-overnight/509649 "2026-02-24T14:49:52Z")
Attempting to reassign scouts to new patrols. Made the changes in SB+. Roster view shows everything correctly, but report builder didn’t seem to update. I decided to wait 24 hours in case the database needed to update. L… --- ## [Why is opt-out greyed out on the roster for me?](https://discussions.scouting.org/t/why-is-opt-out-greyed-out-on-the-roster-for-me/509482)
**Author:** [@StephanieGellar](https://discussions.scouting.org/u/StephanieGellar)\ **Replies:** 6\ **Last updated:** [February 9, 2026, 6:46pm UTC](https://discussions.scouting.org/t/why-is-opt-out-greyed-out-on-the-roster-for-me/509482 "2026-02-09T18:46:18Z")
I am the Committee Chair and COR Delegate for Natick Troop 7. I wanted to select “Opt-out” for some scouts who are not returning to the troop in the hopes that it would stop the renewal emails (the parents are being driv… --- ## [Adult Leader removed from Roster in Scoutbook and Scoutbook Plus but still shows in My.Scouting](https://discussions.scouting.org/t/adult-leader-removed-from-roster-in-scoutbook-and-scoutbook-plus-but-still-shows-in-my-scouting/509018)
**Author:** [@JeffreyHarris3](https://discussions.scouting.org/u/JeffreyHarris3)\ **Replies:** 2\ **Last updated:** [December 30, 2025, 5:13pm UTC](https://discussions.scouting.org/t/adult-leader-removed-from-roster-in-scoutbook-and-scoutbook-plus-but-still-shows-in-my-scouting/509018 "2025-12-30T17:13:31Z")
I am a Committee Member and hold the Functional Position of Treasurer for our Pack. Over the holiday break, I no longer show up on the Roster in ScoutBook Legacy nor ScoutBook Plus. I do still show as holding the Positio… --- ## [Missing leader off Scoutbook Roster](https://discussions.scouting.org/t/missing-leader-off-scoutbook-roster/508752)
**Author:** [@RebeccaSpeer](https://discussions.scouting.org/u/RebeccaSpeer)\ **Replies:** 3\ **Last updated:** [December 5, 2025, 2:21pm UTC](https://discussions.scouting.org/t/missing-leader-off-scoutbook-roster/508752 "2025-12-05T14:21:30Z")
Please help, my local council has tried to help me and they are stuck as well. I have a current leader whom they can see on my troop roster, but they are unable to show it on MY troop roster. They advised me to ask here … --- ## [Unit Leader Shows in My.Scouting but missing from Scoutbook Plus Roster](https://discussions.scouting.org/t/unit-leader-shows-in-my-scouting-but-missing-from-scoutbook-plus-roster/508326)
**Author:** [@MikeTrelease](https://discussions.scouting.org/u/MikeTrelease)\ **Replies:** 1\ **Last updated:** [November 11, 2025, 3:50pm UTC](https://discussions.scouting.org/t/unit-leader-shows-in-my-scouting-but-missing-from-scoutbook-plus-roster/508326 "2025-11-11T15:50:44Z")
I have a ASM who shows on the roster in My.Scouting (expiration date in the future, 12/31/2025), but they don’t show in Scoutbook Plus. Member ID is: 132316428 --- ## [Registered leader viewability](https://discussions.scouting.org/t/registered-leader-viewability/508212)
**Author:** [@JordanSandoe](https://discussions.scouting.org/u/JordanSandoe)\ **Replies:** 1\ **Last updated:** [November 5, 2025, 8:48pm UTC](https://discussions.scouting.org/t/registered-leader-viewability/508212 "2025-11-05T20:48:19Z")
3353304 has a display issue and the current roster is not displaying. She has other leaders having the same issue. She is the committee chair --- ## [Unassigned Members (non-returning members)](https://discussions.scouting.org/t/unassigned-members-non-returning-members/507953)
**Author:** [@SeanKourey](https://discussions.scouting.org/u/SeanKourey)\ **Replies:** 1\ **Last updated:** [October 24, 2025, 3:44pm UTC](https://discussions.scouting.org/t/unassigned-members-non-returning-members/507953 "2025-10-24T15:44:02Z")
In Scoutbook, there’s a default grouping called Unassigned for members who aren’t currently placed in a den. When scouts decide not to return to our pack, they’re often left in this Unassigned group rather than being rem… --- ## [Organization manager has grayed out district for unit Commissioner](https://discussions.scouting.org/t/organization-manager-has-grayed-out-district-for-unit-commissioner/507678)
**Author:** [@SKnogl](https://discussions.scouting.org/u/SKnogl)\ **Replies:** 2\ **Last updated:** [October 13, 2025, 10:09pm UTC](https://discussions.scouting.org/t/organization-manager-has-grayed-out-district-for-unit-commissioner/507678 "2025-10-13T22:09:57Z")
Are any other unit Commissioners having the problem where in the my Scouting android app, organization manager, that the district is grayed out? I am a multi in 2 districts; unit Commissioner in one district, and asst di… --- ## [Phantom Dens in Calendar](https://discussions.scouting.org/t/phantom-dens-in-calendar/506374)
**Author:** [@StevenJudd](https://discussions.scouting.org/u/StevenJudd)\ **Replies:** 14\ **Last updated:** [August 25, 2025, 3:38pm UTC](https://discussions.scouting.org/t/phantom-dens-in-calendar/506374 "2025-08-25T15:38:58Z")
I was trying to create a Lion Den in the Roster with no scouts so I could create the calendar URL to use in my welcome packet for parents. I created the blank den from the Roster and added the Den Leader, but it didn’t s… --- ## [Dens Disappeared from Roster Along with Scouts](https://discussions.scouting.org/t/dens-disappeared-from-roster-along-with-scouts/506405)
**Author:** [@RichardKempf](https://discussions.scouting.org/u/RichardKempf)\ **Replies:** 3\ **Last updated:** [August 25, 2025, 4:22am UTC](https://discussions.scouting.org/t/dens-disappeared-from-roster-along-with-scouts/506405 "2025-08-25T04:22:07Z")
We created a New Wolf Den and added Scouts to it. After refreshing the roster, all of our Wolf Dens disappeared from the Roster and the scouts in the Wolf Dens no longer show up in the roster. They are actually still in… --- ## [Not on official unit roster - error message on ALL ADULTS in unit](https://discussions.scouting.org/t/not-on-official-unit-roster-error-message-on-all-adults-in-unit/350986)
**Author:** [@GwendyDarling](https://discussions.scouting.org/u/GwendyDarling)\ **Replies:** 47\ **Last updated:** [July 10, 2025, 1:29pm UTC](https://discussions.scouting.org/t/not-on-official-unit-roster-error-message-on-all-adults-in-unit/350986 "2025-07-10T13:29:22Z")
Suddenly, as in sometime in the last few days, something must have changed with our unit so that ALL OF THE ADULT LEADERS in Scoutbook have the not-synced error icon :warning:, which displays “not on official unit roster… --- ## [Unable to add cub scout to den (duplicate scoutbook ID's)](https://discussions.scouting.org/t/unable-to-add-cub-scout-to-den-duplicate-scoutbook-ids/492293)
**Author:** [@BrentRay1](https://discussions.scouting.org/u/BrentRay1)\ **Replies:** 2\ **Last updated:** [June 5, 2025, 2:11pm UTC](https://discussions.scouting.org/t/unable-to-add-cub-scout-to-den-duplicate-scoutbook-ids/492293 "2025-06-05T14:11:10Z")
We have a cub scout in our pack who we are unable to add to a den in Scoutbook Plus. When I click on the scout’s name, the profile page shows his scoutbook ID as 140630201 but when we try to add him to the Wolf den, the… --- ## [Please help re-sync a Scout who was dropped from our Scoutbook roster](https://discussions.scouting.org/t/please-help-re-sync-a-scout-who-was-dropped-from-our-scoutbook-roster/487494)
**Author:** [@PeterJorgensen](https://discussions.scouting.org/u/PeterJorgensen)\ **Replies:** 19\ **Last updated:** [May 13, 2025, 10:27pm UTC](https://discussions.scouting.org/t/please-help-re-sync-a-scout-who-was-dropped-from-our-scoutbook-roster/487494 "2025-05-13T22:27:49Z")
Hello, one of our Scouts was accidentally removed from our roster. I can see the Scout in our my.scouting.org roster, but not in Scoutbook or Scoutbook Plus. Can someone please initiate a roster sync for member ID 141316… --- ## [Problem with editing a leader in our roster](https://discussions.scouting.org/t/problem-with-editing-a-leader-in-our-roster/482065)
**Author:** [@RobertBridgham](https://discussions.scouting.org/u/RobertBridgham)\ **Replies:** 1\ **Last updated:** [April 25, 2025, 4:50pm UTC](https://discussions.scouting.org/t/problem-with-editing-a-leader-in-our-roster/482065 "2025-04-25T16:50:16Z")
When I choose to click on a Leader’s name either in a patrol or from the roster, instead of it showing where I can edit the profile or such it gives me an error “Whoops! We encountered an error trying to process your req… --- ## [Whoops we encountered an error trying to process your request](https://discussions.scouting.org/t/whoops-we-encountered-an-error-trying-to-process-your-request/475978)
**Author:** [@RoseEllenOsborne](https://discussions.scouting.org/u/RoseEllenOsborne)\ **Replies:** 16\ **Last updated:** [April 6, 2025, 7:20pm UTC](https://discussions.scouting.org/t/whoops-we-encountered-an-error-trying-to-process-your-request/475978 "2025-04-06T19:20:16Z")
Went to roster, try to choose anyone and I get the ‘whoops we encountered an error trying to process your request --- ## [Remove Scouts and Leaders from Internet Advancement and My.Scouting](https://discussions.scouting.org/t/remove-scouts-and-leaders-from-internet-advancement-and-my-scouting/472166)
**Author:** [@MichaelBenaitis](https://discussions.scouting.org/u/MichaelBenaitis)\ **Replies:** 6\ **Last updated:** [March 31, 2025, 6:11pm UTC](https://discussions.scouting.org/t/remove-scouts-and-leaders-from-internet-advancement-and-my-scouting/472166 "2025-03-31T18:11:37Z")
How do I remove Scouts and Leaders from Internet Advancement and the My.Scouting roster? Not Scoutbook. I was able to remove them from Scoutbook. --- ## [Where can I find a list of local merit badge counselors? (SB)](https://discussions.scouting.org/t/where-can-i-find-a-list-of-local-merit-badge-counselors-sb/475331)
**Author:** [@SonaliBandyopadhyay](https://discussions.scouting.org/u/SonaliBandyopadhyay)\ **Replies:** 1\ **Last updated:** [March 23, 2025, 3:31am UTC](https://discussions.scouting.org/t/where-can-i-find-a-list-of-local-merit-badge-counselors-sb/475331 "2025-03-23T03:31:24Z")
Dear All, 1. I am unable to generate meritbadge counselors report. I used the following knowledge base and could not see any MB counselors link or their details. I am trying to run Scoutbook Roster Builder Designer … --- ## [Profile showing wrong Den when Roster shows Correct](https://discussions.scouting.org/t/profile-showing-wrong-den-when-roster-shows-correct/469910)
**Author:** [@Chris\_H](https://discussions.scouting.org/u/Chris_H)\ **Replies:** 4\ **Last updated:** [February 14, 2025, 8:29pm UTC](https://discussions.scouting.org/t/profile-showing-wrong-den-when-roster-shows-correct/469910 "2025-02-14T20:29:22Z")
I have a Wolf Scout (141281364) whose profile & adventures tracking in SB+ show Tiger Den, but the Scout is a member of the Wolf Den on the roster? [Next page](https://discussions.scouting.org/tag/roster/126.md?match_all_tags=true&page=1&tags%5B%5D=roster)