# \#servicehours **URL:** https://discussions.scouting.org/tag/servicehours/40.md [Latest](https://discussions.scouting.org/latest.md) · [Categories](https://discussions.scouting.org/categories.md) · [Tags](https://discussions.scouting.org/tags.md) --- ## [No scout name for service hours](https://discussions.scouting.org/t/no-scout-name-for-service-hours/509525)
**Author:** [@JohnFord](https://discussions.scouting.org/u/JohnFord)\ **Replies:** 4\ **Last updated:** [February 13, 2026, 9:46pm UTC](https://discussions.scouting.org/t/no-scout-name-for-service-hours/509525 "2026-02-13T21:46:27Z")
When scouts log in their service hours and i go to approve the scouts name is not shown. The scout ID number is listed but that is very cumbersome to use to find the scout. --- ## [Unable to add participants in activity logs](https://discussions.scouting.org/t/unable-to-add-participants-in-activity-logs/508194)
**Author:** [@jeicjackson](https://discussions.scouting.org/u/jeicjackson)\ **Replies:** 37\ **Last updated:** [December 8, 2025, 7:03pm UTC](https://discussions.scouting.org/t/unable-to-add-participants-in-activity-logs/508194 "2025-12-08T19:03:09Z")
I can add service projects in the activity logs to both units I service (B and G linked Troops), but when I go to add participants, I’m getting “No Data”. This is for both youth and adults that I have previously been abl… --- ## [Getting "no data" and empty file symbol when trying to pick Type of Project](https://discussions.scouting.org/t/getting-no-data-and-empty-file-symbol-when-trying-to-pick-type-of-project/507444)
**Author:** [@NatashaJohnson](https://discussions.scouting.org/u/NatashaJohnson)\ **Replies:** 2\ **Last updated:** [September 28, 2025, 5:27pm UTC](https://discussions.scouting.org/t/getting-no-data-and-empty-file-symbol-when-trying-to-pick-type-of-project/507444 "2025-09-28T17:27:47Z")
Hello, when trying to add service hours (as a den admin) onto the Internet Advancement I am able to add scouts and leaders but am not able to select a “type of project”, as the field seems to be empty (when I select the … --- ## [Delete Cub hiking/camping activity](https://discussions.scouting.org/t/delete-cub-hiking-camping-activity/472018)
**Author:** [@RobertCostantino](https://discussions.scouting.org/u/RobertCostantino)\ **Replies:** 9\ **Last updated:** [April 2, 2025, 4:49am UTC](https://discussions.scouting.org/t/delete-cub-hiking-camping-activity/472018 "2025-04-02T04:49:16Z")
Is there a way to delete the old hiking, camping and service hour activity logs from when a child was a Cub Scout. Now that our son is a Boy Scout and these activities are required for advancement and merit badges, we w… --- ## [Joining Existing Group Activity Error for Service Hours](https://discussions.scouting.org/t/joining-existing-group-activity-error-for-service-hours/476108)
**Author:** [@WDieu](https://discussions.scouting.org/u/WDieu)\ **Replies:** 1\ **Last updated:** [March 28, 2025, 4:25pm UTC](https://discussions.scouting.org/t/joining-existing-group-activity-error-for-service-hours/476108 "2025-03-28T16:25:53Z")
I was creating a tutorial for our troop on how to join existing group activities. It works fine for camping nights and hiking. However, when trying to join existing activity to add service hours, there is a bug. I found … --- ## [Having trouble adding hours to an existing service project](https://discussions.scouting.org/t/having-trouble-adding-hours-to-an-existing-service-project/457440)
**Author:** [@tristandalley](https://discussions.scouting.org/u/tristandalley)\ **Replies:** 16\ **Last updated:** [November 15, 2024, 3:30am UTC](https://discussions.scouting.org/t/having-trouble-adding-hours-to-an-existing-service-project/457440 "2024-11-15T03:30:40Z")
Trying to add additional hours to an ongoing Messengers of Peace service project. Have always (previously) been able to add individual hours for each Scout + hours for myself and hit save. Project end date is listed as 2… --- ## [Cannot input service hours for Eagle Project](https://discussions.scouting.org/t/cannot-input-service-hours-for-eagle-project/457628)
**Author:** [@ThomasArmstrong](https://discussions.scouting.org/u/ThomasArmstrong)\ **Replies:** 4\ **Last updated:** [November 12, 2024, 11:46am UTC](https://discussions.scouting.org/t/cannot-input-service-hours-for-eagle-project/457628 "2024-11-12T11:46:38Z")
I’m trying to record an entry for service hours, but when I try to populate the ‘Type of Project’ drop down, it is blank. Nor am I able to type an entry by hand into the dialog box. When I try to record the entry wi… --- ## [Project Categories for Service Hour Logs](https://discussions.scouting.org/t/project-categories-for-service-hour-logs/434222)
**Author:** [@JeffreyJable](https://discussions.scouting.org/u/JeffreyJable)\ **Replies:** 2\ **Last updated:** [July 13, 2024, 10:15pm UTC](https://discussions.scouting.org/t/project-categories-for-service-hour-logs/434222 "2024-07-13T22:15:50Z")
Two issues I have noticed when logging service hours in IA for Scouts. First, under Project Details section the categories available for “Types of Projects” does not match the information in the help pop up when you hov… --- ## [IA Calendar Event Type - Any word on Service Projects?](https://discussions.scouting.org/t/ia-calendar-event-type-any-word-on-service-projects/385614)
**Author:** [@ChipBulgin](https://discussions.scouting.org/u/ChipBulgin)\ **Replies:** 23\ **Last updated:** [October 30, 2023, 12:15am UTC](https://discussions.scouting.org/t/ia-calendar-event-type-any-word-on-service-projects/385614 "2023-10-30T00:15:14Z")
I’ve searched high and low through the IA Calendar postings, so apologies if this has been addressed. Has there been any word on whether the new IA Calendar will offer Service Project event types? It’s been an ask since … --- ## [Unable to enter service hours using Internet Advancement](https://discussions.scouting.org/t/unable-to-enter-service-hours-using-internet-advancement/312666)
**Author:** [@SeanYoung1](https://discussions.scouting.org/u/SeanYoung1)\ **Replies:** 8\ **Last updated:** [August 31, 2023, 6:38pm UTC](https://discussions.scouting.org/t/unable-to-enter-service-hours-using-internet-advancement/312666 "2023-08-31T18:38:06Z")
I have been unable to enter service hours for my Troops for a few weeks. The error seems to be because the box with type of service is greyed out. I can neither choose from a drop-down, nor type in the type of service my… --- ## [No Single-Day Projects?](https://discussions.scouting.org/t/no-single-day-projects/362779)
**Author:** [@AlanCampbell](https://discussions.scouting.org/u/AlanCampbell)\ **Replies:** 4\ **Last updated:** [May 11, 2023, 4:20pm UTC](https://discussions.scouting.org/t/no-single-day-projects/362779 "2023-05-11T16:20:23Z")
My Scoutbook won’t accept a single-day service project. If I try to enter the same date for “Project Starts” and “Project Ends”, I get an error: “End date must be greater than start date in the request”. Only way to fi… --- ## [Entering Service Hours Reset Needed?](https://discussions.scouting.org/t/entering-service-hours-reset-needed/312484)
**Author:** [@CherylCayemberg](https://discussions.scouting.org/u/CherylCayemberg)\ **Replies:** 12\ **Last updated:** [September 18, 2022, 5:16pm UTC](https://discussions.scouting.org/t/entering-service-hours-reset-needed/312484 "2022-09-18T17:16:33Z")
Why can I, a Scoutmaster with full admin, not enter service hours, hiking information, and camping information in Scoutbook Activity Logs? I was able to do this a few months ago. If units are supposed to enter service ho… --- ## [Eagle Service Project Service Hours Entry Not Working](https://discussions.scouting.org/t/eagle-service-project-service-hours-entry-not-working/290980)
**Author:** [@ASM\_4027](https://discussions.scouting.org/u/ASM_4027)\ **Replies:** 1\ **Last updated:** [May 1, 2022, 4:06pm UTC](https://discussions.scouting.org/t/eagle-service-project-service-hours-entry-not-working/290980 "2022-05-01T16:06:53Z")
The service hours entry fields for Eagle Scout Service Project do not allow the scout to change the time, only the date. This does not allow the entry to reflect the accurate number of hours. When entering a field such… --- ## [I cannot log Service Hours](https://discussions.scouting.org/t/i-cannot-log-service-hours/279766)
**Author:** [@DianeBenjamin](https://discussions.scouting.org/u/DianeBenjamin)\ **Replies:** 10\ **Last updated:** [March 9, 2022, 6:02pm UTC](https://discussions.scouting.org/t/i-cannot-log-service-hours/279766 "2022-03-09T18:02:14Z")
I have been unable to log service hours since mid February. I am getting an error. I’ve tried different ways (Basic, Advanced) with different browsers and it just won’t work. It is my job in the troop to log these hours.… --- ## [Trying Unsuccessfully to Update Service Hours](https://discussions.scouting.org/t/trying-unsuccessfully-to-update-service-hours/277813)
**Author:** [@DianeBenjamin](https://discussions.scouting.org/u/DianeBenjamin)\ **Replies:** 11\ **Last updated:** [March 6, 2022, 7:08pm UTC](https://discussions.scouting.org/t/trying-unsuccessfully-to-update-service-hours/277813 "2022-03-06T19:08:42Z")
I’m trying to update Service Hours. I was able to enter the kind of service, and now I want to apply hours to the scouts who participated. I keep getting an Error message. It says “Whoops! Looks like we encountered an is… --- ## [Event on Calendar for service hours](https://discussions.scouting.org/t/event-on-calendar-for-service-hours/270667)
**Author:** [@StevenStuart](https://discussions.scouting.org/u/StevenStuart)\ **Replies:** 3\ **Last updated:** [January 30, 2022, 7:49pm UTC](https://discussions.scouting.org/t/event-on-calendar-for-service-hours/270667 "2022-01-30T19:49:33Z")
To Whomever It May Concern: I had a calendar event created for weeks, and it was setup for “Service hours”. I took attendance and marked everyone who attended. I had 2 events, one is the morning, and 1 in the evenin… --- ## [Scoutbook Activies won't accept 0.5 hours](https://discussions.scouting.org/t/scoutbook-activies-wont-accept-0-5-hours/252900)
**Author:** [@KathrynHeller](https://discussions.scouting.org/u/KathrynHeller)\ **Replies:** 1\ **Last updated:** [October 4, 2021, 6:16pm UTC](https://discussions.scouting.org/t/scoutbook-activies-wont-accept-0-5-hours/252900 "2021-10-04T18:16:32Z")
I am trying to approve my Scout’s service hours, but Scoutbook insists that I enter a whole number. It won’t accept 2.5 hours. I’m having the same problem with hiking. The boys walked 1.5 miles, but Scoutbook wants me to… --- ## [Hours Not Transferred to IA from Scoutbook when scout transfers](https://discussions.scouting.org/t/hours-not-transferred-to-ia-from-scoutbook-when-scout-transfers/238256)
**Author:** [@LaverneSolis](https://discussions.scouting.org/u/LaverneSolis)\ **Replies:** 7\ **Last updated:** [May 24, 2021, 10:03pm UTC](https://discussions.scouting.org/t/hours-not-transferred-to-ia-from-scoutbook-when-scout-transfers/238256 "2021-05-24T22:03:24Z")
I have a scout that transferred to our unit at the beginning of this year, he was already part of another troop however when reviewing the items in IA, noticed that his hiking & service hours did not transfer from scoutb… --- ## [Internet Advancement Service Hours reporting bug?](https://discussions.scouting.org/t/internet-advancement-service-hours-reporting-bug/194388)
**Author:** [@LorieVolkmer](https://discussions.scouting.org/u/LorieVolkmer)\ **Replies:** 0\ **Last updated:** [October 24, 2020, 7:46pm UTC](https://discussions.scouting.org/t/internet-advancement-service-hours-reporting-bug/194388 "2020-10-24T19:46:28Z")
Internet Advancement will not allow completion of Service Hours reporting using Chrome browser. Two required fields (Category and Collaborative Org) are not displaying dropdown or allowing free text entry. --- ## [Still not able to delete approved duplicate service hours](https://discussions.scouting.org/t/still-not-able-to-delete-approved-duplicate-service-hours/190569)
**Author:** [@NicoleHavert](https://discussions.scouting.org/u/NicoleHavert)\ **Replies:** 6\ **Last updated:** [October 10, 2020, 1:54am UTC](https://discussions.scouting.org/t/still-not-able-to-delete-approved-duplicate-service-hours/190569 "2020-10-10T01:54:34Z")
Cannot erase service hours as the advancement chair I should be able to go in and erase or delete. Scoutbook is not letting me do this. --- ## [Cannot correct Internet Advacement camping and service logs](https://discussions.scouting.org/t/cannot-correct-internet-advacement-camping-and-service-logs/172164)
**Author:** [@JaneSuprise](https://discussions.scouting.org/u/JaneSuprise)\ **Replies:** 3\ **Last updated:** [May 25, 2020, 3:54pm UTC](https://discussions.scouting.org/t/cannot-correct-internet-advacement-camping-and-service-logs/172164 "2020-05-25T15:54:47Z")
I entered some service hours and a camping activity in IA. Because the service hours were completed over several days, one scout was recorded twice. On the campout, a scout who did not go on the campout was incorretly … --- ## [Quick Entry for Logs not working after Update](https://discussions.scouting.org/t/quick-entry-for-logs-not-working-after-update/170392)
**Author:** [@JoseOrdinas-Lewis](https://discussions.scouting.org/u/JoseOrdinas-Lewis)\ **Replies:** 2\ **Last updated:** [May 7, 2020, 4:27pm UTC](https://discussions.scouting.org/t/quick-entry-for-logs-not-working-after-update/170392 "2020-05-07T16:27:12Z")
Seems as though with Yesterday’s changes, all the Log Entries (camping, hiking and service) have been moved to internet advancement. There seems to be no easy way to transfer the attendance of a Scoutbook event to the lo… --- ## [More Service Hours Options](https://discussions.scouting.org/t/more-service-hours-options/156393)
**Author:** [@QuantumHiker](https://discussions.scouting.org/u/QuantumHiker)\ **Replies:** 2\ **Last updated:** [January 3, 2020, 2:33am UTC](https://discussions.scouting.org/t/more-service-hours-options/156393 "2020-01-03T02:33:49Z")
Realistic Change: Introduce an option to mark a project as conservation hours and include a small picture (maybe a recycling symbol) next to the Location/Organization for the service. Conservation hours are required fo… --- ## [Error trying to log Eagle project service hours](https://discussions.scouting.org/t/error-trying-to-log-eagle-project-service-hours/155162)
**Author:** [@TimothyWilliams1](https://discussions.scouting.org/u/TimothyWilliams1)\ **Replies:** 4\ **Last updated:** [December 21, 2019, 4:38pm UTC](https://discussions.scouting.org/t/error-trying-to-log-eagle-project-service-hours/155162 "2019-12-21T16:38:57Z")
I’ve tried several times over several days to report an Eagle project on the reporting website. I’ve been doing this for years, but I can’t seem to enter this latest one. I fill in all of the information, and when I clic… --- ## [Scoutbook Service Hours](https://discussions.scouting.org/t/scoutbook-service-hours/151528)
**Author:** [@RonaldHayes](https://discussions.scouting.org/u/RonaldHayes)\ **Replies:** 4\ **Last updated:** [November 27, 2019, 12:48am UTC](https://discussions.scouting.org/t/scoutbook-service-hours/151528 "2019-11-27T00:48:30Z")
Service hours logged for my unit participants are not automatically populating the appropriate rank requirements. What do I need to do to make this happen? (I am just entering their service hours as they report them to… --- ## [Add Conservation-Related Tag for Service Log](https://discussions.scouting.org/t/add-conservation-related-tag-for-service-log/151096)
**Author:** [@JaimeCampos](https://discussions.scouting.org/u/JaimeCampos)\ **Replies:** 1\ **Last updated:** [November 23, 2019, 2:54am UTC](https://discussions.scouting.org/t/add-conservation-related-tag-for-service-log/151096 "2019-11-23T02:54:01Z")
It is great that Scoutbook has a Service Log, but can we add an option to tag the service project as conservation-related if applicable, so we know it counts towards the World Conservation Award and possibly William T. H… --- ## [Reporting Service hours from Cub Scout Day Camp](https://discussions.scouting.org/t/reporting-service-hours-from-cub-scout-day-camp/122236)
**Author:** [@PeterDreher](https://discussions.scouting.org/u/PeterDreher)\ **Replies:** 0\ **Last updated:** [June 22, 2019, 3:41pm UTC](https://discussions.scouting.org/t/reporting-service-hours-from-cub-scout-day-camp/122236 "2019-06-22T15:41:44Z")
The Scouts BSA that support day camp get credit for service hours (with SM approval) and those hours are recorded at the unit level for advancement and JTE service hours. How are the adult volunteer service hours record… --- ## [Can adults be entered to service project activity logs via quick entry?](https://discussions.scouting.org/t/can-adults-be-entered-to-service-project-activity-logs-via-quick-entry/107555)
**Author:** [@DanielPawlak](https://discussions.scouting.org/u/DanielPawlak)\ **Replies:** 14\ **Last updated:** [May 26, 2019, 7:10pm UTC](https://discussions.scouting.org/t/can-adults-be-entered-to-service-project-activity-logs-via-quick-entry/107555 "2019-05-26T19:10:52Z")
Amended issue: Service Hours entered by Adults do not appear on Activity Reports, only on Service Log Exports. Unit Admins should have ability to enter Service Hours for Adults in their unit, or at least have a method …