Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
An issue that cased uploaded files from 3rd party products to not process was fixed. If you have a file that has been pending for more than 1 hour, you should cancel it and resubmit it.