I have a parent who is finally looking to access Scoutbook, but has changed their email address since the original invite went out several years ago.
I have tried to add a new connection using the updated email address but this fails with the following response:
Whoops! We encountered an error trying to process your request.
Our webmaster has been notified and will fix it ASAP!
I have also tried deleting the existing connection, since that no longer is applicable with the old address but I receive the same vague error message.