COR Approval email not sent- error message

WD Boyce Council - Troop 0912
The CC was processing the recharter about 4 hours ago and was able to hit the submit button (select payment etc) and advance to “Waiting for COR Approval”. However, he saw an error message flash that stated something like “Approval email not sent”. Was not able to capture a screen shot. The Charter Submittal Complete email was received. The Adobe email is still MIA after 4 hours. CC, SM and COR have checked email and spam folders.