Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
BOY SCOUTS OF AMERICA

Scouting Forums

Duplicate Accounts need combined

My pack has some leaders with duplicate accounts. For my treasurer:
BSA # 13499850 is the primary account with the user’s actual email address.
136532473 needs to be combined with it

@DennisHellon ok you had it backwards though - 473 is her registered number so it is primary - she needs to use my.scouting credentials to login to Scoutbook (firstinitial)(lastname)

Ok I will contact her and see if she can log in. Will let you know once I do this.

My treasurer is able to log into the account now as you directed.

Thank you