Managing Counselor List info (Badge assignments) - When uploading a MBC update file, the system puts you in a queue. I understand the system polls that queue every 5 minutes, which is really too long, but acceptable. However, after accepting the file and reporting the analysis and asking whether to process, it again puts you in another 5 minute queue. Assuming there are no errors, the response to continue puts you in another 5 minute queue.
Please ask our programmers if it is possible, once an update session is started, to put the update into a separate process that (barring errors) would proceed immediately (or in a <1 min time) at each step.
The BSA has decided the 5 minute queue time is a good compromise between cost and performance. Originally the BSA wanted this queue to process only 2 times per day. We were able to convince them that higher frequency was necessary and get them down to the 5 minutes. This is the best we are able to do. If you feel this is not sufficient, you will need to work with your Council Professional Staff to have them open a ticket with this request.
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Ed, Thanks. I’m aware of that history, and am grateful that at least we are no longer uploading the entire council file each time. Despite official predictions I’m thinking we’ll have a better system ready in 5 years, so I’ll wait for that. ;<}
Pete
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