Merging two Accounts in Scoutbook

I have a parent who was already connected in the Pack but, when his daughter was registered in my Troop, he wasn’t connected to his original account, they created a new one.

Pack, connected ID
Member ID

New Troop ID, can be deleted but has additional info to include (i.e. address):
Member ID

Can someone merge these?



@AngelaKoch I have merged them.

However, this parent has 2 user names at my.scouting. He needs to log in with the “Sign in with Google” button, Google name, and Google password.

He gets this screen, which account should he choose as primary?

He needs to use 14435662. The other one is missing his date of birth and is missing the parent / children relationships. I set 14435662 as primary yesterday.

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