Our committee chair doesn't see our unit's menu

Volunteers usually don’t have the tools to discover that a person has multiple Member IDs in the same council (although Scoutbook might give a hint… I had one person with 3). You may need to get your council to look into ScoutNet to confirm and merge away the extraneous MIDs. CAUTION: If they have training taken under multiple MIDs, have them sync their training before merging. (The process to sync training with multiple MIDs is to have the person go into My.Scouting “Manage Member ID” add each MID to their profile, and then cycle through each MID as primary for a 24 hour period.)