I have a registered parent that is trying to clean up a bit of a mess. Lynne L (mom) is ID 136458167. Her husband, Ian L, is trying to register on my.scouting and is having an issue stating that his name is attached to his wife’s email w/ Member ID 13849512.
They tried to join another unit last year and didn’t realize an account was created (she doesn’t actually recall them officially signing up.) When she tried to just go ahead and merge the IDs to hers, she gets an error stating that it’s invalid.
It also appears that Dad shares part of his name with his son (Alexandar Ian Lopez), so maybe that’s also causing issues?
Can anyone advise next steps or what info. they need to figure out to get around this?