I am assisting a unit that had a Cub Scout in both their unit roster (I see him via My Scouting Manager), and he used to be in Scoutbook according to his unit committee chair, but then disappeared about two weeks ago. They’d like to have him reinstated, but Scoutbook cannot locate his record.
From the unit roster obtained from my.scouting.org:
Council: Greater Wyoming - Longs Peak Council #62
District: Bighorn
Cub Scout Pack 119
BSA member number: 13872806
REMOVED BY ADMIN
What am I missing to tell the pack? Before advising them to “Add New Scout” and possibly causing issues, I’m seeking advice.
Thanks for any assistance you can provide.
Yours in Scouting,
Lou Leopold
Assistant Council Commissioner & Local Council Scoutbook Point of Contact
Greater Wyoming - Longs Peak Council #62