Transfer to another Council error

[CaitlinCornell]

I had two brothers transfer to a new council. One brother transfered fine, his twin’s info didn’t transfer. I can see him, but get an error message when I try and get his records. Can you help get his records or fix his account?
SB User ID:
10192543
BSA Member ID:
140489176
Previous BSA Member ID:
137349634

Thanks.

[edavignon]

@CaitlinCornell

BSA Member ID 140489176 has no registration. You need to speak with your Council.