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Username and Password

I just had a Grand parent sign up for Scoutbook. I sent them the invitation they made their profile and such but They only have partial access. (They have full control) It says they only have partial access until they create a My.Scouting account. I thought the Scoutbook Username password was suppose to create the My. Scouting info as well. Does this take time?

We tried the Switch SSO and it just pushed her to create a seperate account in My.Scouting…

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