Continuing the discussion from Duplicate Parent Accounts in Scoutbook:
Hi, I have a parent with two accounts/two BSA ID #'s and one with correct email and the other with firstname.lastname@example.org and I read on a previous post it suggested to have the parent do the following:
click Menu top left
Click Manage Member ID
one of the BSA # will be there marked PRIMARY
then add the other MID (BSA #)you want to make the one that is your unit registration
but when the parent tried, they received the error message: Failed to Persist membership. Reason: Specified member id marked as deleted. The parent also went into edit profile to change the account with the wrong email but it didn’t give them the option.
Could I please get some assistance in solving this issue for this parent?