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Duplicate Parent Account in Scoutbook

Continuing the discussion from Duplicate Parent Accounts in Scoutbook:

Hi, I have a parent with two accounts/two BSA ID #'s and one with correct email and the other with changeyouremail@scoutbook.com and I read on a previous post it suggested to have the parent do the following:

click Menu top left
Click Manage Member ID
one of the BSA # will be there marked PRIMARY
then add the other MID (BSA #)you want to make the one that is your unit registration

but when the parent tried, they received the error message: Failed to Persist membership. Reason: Specified member id marked as deleted. The parent also went into edit profile to change the account with the wrong email but it didn’t give them the option.

Could I please get some assistance in solving this issue for this parent?

Please post the BSA member numbers, and we will take a look.

130234791 and 13277534

@RommelAguil this is cleaned up for you

1 Like

Thank you, have a great day!

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