I have 2 parents with duplicate accounts that need to get merged. They were unable to gain access to the 1st account (1 account is using changemyemail@scoutbook.com and the other parent doesn’t have access to the original email) they both have created a 2nd account. Thank you.

I am having a similar problem. At first, I thought it was the parent who wasn’t paying attention, but I found out otherwise. :thinking:

Sent the requested information. Thank you.

Duplicate Parent Accounts in Scoutbook

Scoutbook Scoutbook & Scoutbook Plus Bugs

DonovanMcNeil January 29, 2021, 6:49pm 3

I will send you both a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

Duplicate Parent Account in Scoutbook

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Duplicate Parent Accounts in Scoutbook

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