Duplicate scout in Scoutbook with an exclamation mark

I have a scout that has somehow been duplicated in Scoutbook. She has her correct account and one with no scout ID or membership number. It also has an exclamation mark next to her name.

How can the duplicate be deleted?

Thank you

@JasonLanglais post the BSA #s or the Scoutbook User ID #s and it can be solved

The one that needs to be deleted is

SB User ID:


@JasonLanglais that is solved

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