Email address is in use

Scoutbook Using Scoutbook & Scoutbook Plus
1

I’ve got a Scout who gets an error message stating another account is user his email address.

“Warning, another user is using the same e-mail address. If this is unexpected, contact your local council or post to the Using Scoutbook Forum

Member ID - 135197033

Thanks.

2

@JohnDockstader This one is mostly fixed.

The Scout has 2 usernames.

One is the part of his e-mail in front of the @ symbol.
The other has Google sign in turned on.

Which username does he want to keep? We can retire the other one.

3

Go with the Google login and I’ll let him know to login with that method. Thanks.

4

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