BOY SCOUTS OF AMERICA

Scouting Forums

Getting Started FAQ doesn't load

Hi! I’m a brand new user and see a message “Have you seen our Getting Started FAQ?” at the top of my Dashboard. When I click on it, I get a blank screen. I’m using a Mac.

@Christine_L

Click on the hamburger menu image in the upper right corner then select FAQ. This will take you to the same spot.

I don’t know where that getting started FAQ message is coming from.

Thanks, Ed! That FAQ is about the forums. I think the Dashboard FAQ is meant to give guidance about ScoutBook as a whole. For example, I can access things related to my administrative role in the pack but how I do get to info about my own Cub Scout?

To get to info about your own Cub Scout in Scoutbook, click on:

My Dashboard -> Administration

Then click on your Cub Scout’s name.

@Christine_L

Thanks. Is this a red or yellow banner at the top of the Scoutbook page?

Hi! It’s an orange rectangle (darker at top) with a blue book with a question mark on the left side.

I’m still trying to find out where this is coming from.

There is Scoutbook help available at https://help.scoutbook.com/

@Christine_L,

We found the bad link and are asking the developers to fix it. Thank you for pointing it out.