My.scouting training not loading

My Scouting Tools
1

(If you are reporting an issue with My.Scouting, please include all of the following items so we can better assist you:
*1) Hardware: Seeing this on multiple platforms - Macbook Pro as well as my Google Pixel 9 Pro Fold
*2) Operating system - osX & Android
*3) Browser - chrome on my mac, Firefox (which normally works) on my android
4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome) - yes - I’ve tried both methods
5) Member ID & Council of person affected - 12330191 - Daniel Webster Council
Thank you!)

Last night I logged into my.scouting and went into the training to look at the new precourse material for Wood Badge. I added it to my training. I did this on my Android cell phone via Firefox browser and this worked. Today I tried to access this on chrome on my Mac. It’s now not working. I can get into my.scouting but it is slow and seems “spinny”. When I click on the ScoutingU picture to get to the training portal it attempts to go to: My Scouting and it’s returning a 504 gateway timeout.

2

@MikeCleary

Scouting America IT is aware of issues logging in to systems this morning. I suspect these issues are preventing you from seeing your training.

3

Thanks for the prompt reply - any idea as to an ETA on the fix?

4

@MikeCleary

No, all we have been told is that IT is working on it. I’m sure they want it fixed ASAP.

1 Like
5

Seconding this issue. YPT training won’t load (it times out), and login to my.scouting.org is iffy and slow.

*1) Hardware: Chromebook and windows desktop
*2) Operating system - ChromeOS, Windows
*3) Browser - Chrome, Firefox, Edge
4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome) - tried both
5) Member ID & Council of person affected - Great Falls Council, ID#?

6

@edavignon

I too can not access any training.

I’m able to log in to my.scouting.org, but the browser waits until it times out.

I’ve tried giving the site all security and allowing pop-ups and redirects, but no fi.x

This is on MacOS, Windows 11 and 10, iPadOS, and Ubuntu Linux.
This behaves the same on Chrome, Edge, Firefox, Brave and Safari.

I’m in Greater St. Louis, Council
ID: 133522999

Also, other areas of scouting.org are very slow to load and sometimes time out.

7

@KarlGoetsch

Training is a separate system from my.scouting.org but is impacted by the login issues.

1 Like
8

Thank you for the acknowledgement!!

I have YPT expiring in 60 days so I hope it doesn’t take long.

Have a great day!

Karl

9

i also cannot access the training site…very frustrating.

10

Windows 11 and Android, have tried private mode and clearing cache
Sagamore council, 137017430

11

Not sure what the issue was, but the training site appears to be back up.