Need hep with duplicated accoint "Warning, another user is using the same e-mail address"

Scoutbook Using Scoutbook & Scoutbook Plus
1

Hello!

After login to https://scoutbook.scouting.org system shows alert
”Warning, another user is using the same e-mail address. If this is unexpected, contact your local council or post to the Using Scoutbook Forum.”

My current account is
SB User ID: 9873671

Troop 810
Could you please remove duplicated user?

It might be related issue but my attempts to see my sons advancement records failed
due to error HTTP 404 “not found” GET Internet Advancement

2

@OleksandrPiskun that is fixed

3

Issue with “Warning, another user…” was solved. Thank you!

I still can’t login advancements.scouting.org. After login page shows error message.
Browser log shows HTTP 404 error “not found” for both
https:// Internet Advancement
https:// Internet Advancement

Any permission missing in my account?

4

If it is a 404 that sounds like a cache issue - maybe try private window or different browser to check. 404 means server is not found - has nothing to do with login

1 Like
5

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