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Payment Report Errors

Does anyone know how to successfully make the payment log report run? Mine keeps erroring off, stating that it couldnt log me in. But im already logged in. Its a all white screen with black lettering when the error comes up. Thanks in advance for your guidance.

Sarah,

Are you logging in with your my.scouting.org ID and password?

yes, what is weird is that i can access it on my phone, but not on my desktop.

Sarah,

Please copy and paste the error message here. Is it error 81?

ok, this is really weird, but its working now. I guess its just like calling IT at work. As soon as they arrive the problem has fixed itself. Thanks so much for replying though.

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