Another user is using the same e-mail address warning

Scoutbook Using Scoutbook & Scoutbook Plus
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I am getting a message “Warning, another user is using the same e-mail address. If this is unexpected please contact your local council or post on the Using Scoutbook forum.”

My SB User ID: 13975684 and BSA Member ID: 140990485
Council: Golden Gate Area, California

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@AmitDeshpande ok this is fixed - email was on your scouts accounts and you had 2 - I recommend that you contact your local council and ask them to use the Registrar Tools to look up your children. When they look up your children, they want to check your children’s “User Relationship” and make sure that your children are connected to you as parent with Only your correct BSA member ID number

1 Like
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@DonovanMcNeil I am still getting the same warning when I login.

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@AmitDeshpande missed one step - log out and back in

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Thank you very much !

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